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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So this is my 2nd account i've made for my carrer with the intention of adding stuff to my promo playlist and crud, and the 1st account I hate. My original account's screenname was "Statichoodlum", when I signed up, it showed Statichoodlum as the scr...
i had created my old spotify account withouth facebook, and just after i linked them.i deleted my facebook account almost an year ago and i though i had lost my spotify account forever, but actually i just found it and logged it somehow, the name got...
Hi -I was in Germany 3 weeks ago, and Spotify still thinks I'm there...In the account settings I can't change the country: the only option in the drop--down menu there is Germany.How can I reset the country setting so that Spotify knows I'm back home...
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Hi, I recently moved to another country, tried to change my country to the new one by updating my subscription, but don't get any payments options for that country to choose, just payment options from my old country. Tried paypal but still the countr...
I renewed my premium last year 2017-12-15, this should be valid one month to 2018-01-15. The day after i saw that it was possible to buy one year in total so i did that too. Yesterday my premium was stopped but i think i shall have one month more wit...
Hi,I'm using the free Spotify and when I reinstalled the application on our Mac, I was then unable to log-in. When I tried to reset the password, an email never arrived and was not in our spam or junk mailbox. I emailed help and was assigned this cas...
PlanPremiumCountryPortugal My Question or Issue Hi, how can i see the address i've used in my account? I want to share my account with my family but i think tehere is a typo in the address and because of that nobody can join
Hi.I am a verified Artist on Spotify. https://open.spotify.com/artist/0XLqwlAPZ9GKM7Au3hROlV?si=RTQOfraJRFKiEOEafQdZOAI've written to spotify support multiple times, with no help.My Name is all caps, capitalised as KAGEN, whereas it should be Kagen.I...
Hi! I'm not sure if this is the right place to go, but I'm wondering about the Indonesian translation, was it done via crowdsourcing or is it open to everyone to translate? Because I find inconsistencies in the pronouns, and some of the user interfac...
DevicePCOperating System(Windows 7, latest Crome browser) My Question or IssueHello.I experience the following issue in Web player regularly. When I open some Artist page from another artist's page (from Related Artists tab) and that is my favorite a...
My favorite songs, my playlists, my radios, everything is gone. I couldn't log in the week before so I thought nothing of it. But today I decided to check in and listen, but I had to change my password to even get in which I thought I had just messed...
Lo que me pasa es que todas las canciones offlines que obviamente descargo se guardan, pero cuando descargo un albúm, pongo modo offline y cierro la aplicación de segundo plano se borra ese albúm, pero las playlist no.Tengo suficiente memoria, alrede...
My spotify.me statistics have not updated since I purchased a Premium family plan two months ago. The only stat that has changed is the acousticness/danceability/tempo section; everything else is the same (genre, favorite tracks/artists, etc.). How d...
I just purchased a family plan and didn't realize I was on my sons account. Is there any simple way to swith this over. I tried to cancel, right away, but the cancellation wont take into effect until next month. This was a gift to him and want it fix...
PlanFree/PremiumCountryGermany Device(iPhone 6s)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I bought premium, but it`s not running on the app as premium. It`s still showing shuffle... when I look in it shows premium -...
PlanPremium FamiliarCountry: Argentina Device(Sony X-Peria, Toshiba Sattelite 775)Operating System(Linux Mint, Android, Windows 8.1) My Question or Issue There is a PS4 device that use my account in real time, and surely it's not mine. I'm listening ...
hello,i am looking to find a certain user on Spotify. Neither of us ever signed up with facebook or connected it through Facebook. When I type in his username into the search, nothing pops up. However, he shows me on his phone that he has a username ...
I renewed my Spotify account on my facebook Spotify rather than the one linked to email realised my mistake then tried to merge the accounts by signing into facebook on the email account. Now my premium account does not show however I log in. I do no...
PlanPremium My Question or Issue I cannot remove my profile picture.