Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Since a week every morning when I start using Spotify some random artists and albums are added to my recently played list. Somehow it is always French music which I dont listen to at all. Before I go to bed all my recently played songs are just what ...
People are leaving Facebook in droves. Now that I've left, my account has reverted to displaying my user name as my profile name. I've posted a suggestion in the ideas section, however, please tell me that now that users have been complaining about p...
I have set a profile picture via the desktop app and it is shown in my profile correctly. However on my account overview page it doesn't show up. Is this the norman behavior and if not how can I change the profile picture on the account page?
//edit// figured out how to get the playlists back. Looks like I was hacked. Gonna change all my details. Tried to delete this post but couldn't see an option.
I've been using Spotify as a family member subscription for years, and i want to change to Premium. Is there an easy way to do this that doesn't involve losing my libraries and playlists? Thanks
It won't let me change the location??? PlanFree/PremiumCountryAustralia and I want to change it to Korea while I'm here but it only gives me the option of Australia. DeviceSamsung TabletOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Quest...
Spotify, Thanks god I managed to login via Facebook now. But my username has been hijacked by someone I don't know. I received an email from spotify to informed that my email address has changed by someone palmajesus24@**bleep**.com. This is not me! ...
PlanremiumCountryCanadaDeviceHe uses an iPhone 6 I thinkOperating SystemiOS but I'm not sure which specific versionMy Question or IssueHi,during an event I connected my spotify account on one of my friends phone with Facebook.After the event I discon...
PlanPremiumCountryBrazil Device(Android 7.1 Moto G4 and Windows 10 laptop)Operating System(Android, Windows 10) My Question or IssueMy name is not correctly displayed in any device. Some time ago everything is alright, until some days ago when I noti...
PlanPremium StudentCountry UKDeviceMacbook Pro late 2012Operating SystemmacOS Mojave, Chrome/Safari (tried on both) My Question or IssueI've been trying to add Headspace to my student account. I go to https://www.spotify.com/uk/headspace/student/, cl...
Dose a spotify play count if the song is embed on a website?
How can I unlink my facebook account to my spotify account? I have 2 spotify accoun, 1 is link in my fb account but not premuim and the other 1 is my gmail account that is premuim. I will unlink my fb account cause I will link it to my premuimed acco...
Beste helpdesk, Ik heb problemen met inloggen, kan zowel met facebook en met gewone mailadres niet inloggen.Als ik het wachtwoordt wil wijzigen dan geeft ie aan dat mijn account gekoppeld is met facebook.Wil ik met facebook inloggen dan geeft ie aan ...
Ever since last night i currently can not login into spotify, I have a premium account and signed up with facebook, it will not allow me to login on any device. however it allows me to login with facebook on the spotify website. Any solutions will be...
J'ai perdu mon adresse mail et mon mot de passe de mon compte premium est-il possible de les retrouver ?
Hi folks,Unfortunately I can't play this album anymore. I can still find it on spotify, but it's not possible to play it (says: not available). It worked fine a few months ago....Does anybody have an idea why?Cheers, Ben
I deactivated my Facebook account this week, which is linked to my Spotify premium amount. After this I seemed to have lost access to all my personal playlists! That's a lot of work to lose. I won't be able to recover them from memory so I do hope th...
I'm using Spotify Premium through my phone, in offline mode. I restarted my phone earlier today and my Spotify logged itself out. When I go to login again on my phone, it displays the message "You are currently set to offline, please go online to con...
Buenas, Cada vez que ingreso a spotify y coloco la app en modo offline me cierra la sesion y luego cuandp intento ingresar nuevamente me pide colocar mis datos y volver a ingresar. Luego de hacerlo me dice que no puedo ingresar porque me encuentro of...
My father has been attempting to log in to his account but he doesn't remember his password. We have gone through the password reset thing but once he submits a new password it says that the CRF or something like that is invalid. We have tried with t...