Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I see the device limit for offline use was increased from 3 to 5 a few weeks ago. In my account it still says 3 - do I need to do anything to get it to increase to 5? I have a premium family account. Many thanks in advance for any help or advice.
My Issue is. Okay so i am paying for premium on my old account (old email address) that i can no longer get into i forget ny haha password for both Spotify and my old email, so is there a way i can send a reset password to my other email that i have ...
PlanPremiumCountry ItalyDeviceiPhone 6s Temo mi abbiano rubato l'account. Non ho più trovato le mie playlist (poi ripristinate dal sito) e ne ho trovate di nuove arabe mai aggiunte da me. Come posso fare?
PlanPremiumCountry Ukiphone 7 My Question or Issue My spotify account was hacked. I have changed my password and forced it to sign out everywhere but the person who hacked my account listened to a lot of music that is not to my taste and now my daily...
PlanPremium DeviceSamsung Galaxy S5 Neo My Question or Issue Hey Spotify, I suffer from the almost one year old bug where you can't login after offline mode. When I want to log in it says "You are currently offline, go online to login. (or something ...
A few days ago Spotify started to stop playback and then ask if I wanted to listen on Chrome web app, whether I was on my iphone spotify app or my macbook spotofiy app. Also, when I chose to return to playback on my device, it would choose odd songs ...
Nao consigo acessar com usuario ou email, apenas ao conectar com Facebook. Gostaria de resolver esse problema pois escolhi um usuario e este mesmo nao aparece na minha conta.
Hi team. I was recently asked to verify my email address and may have used the wrong one and entered credit card details. Now my family premium service (peterf021069) is not working and I am getting all the ads. How do I rectify this? Thanks.
as of yesterday I have not been able to log into Hulu account. I contact hulu and they said that spotify needs to activate my account it states that it is pending
Minha conta foi criada com um e-mail mas meu facebook tem outro e-mail para login. Nao consigo conectar meu face no spotify. Como fazer? obrigada
My account lists my correct zip code in Florida, however all of the ads and emails that I get are in relation to a Texas address. Please help.
Cant figure out how to post this to the ideas forum thing so if somone could help with that, that'd be hype.Anyways, there should be a slider where we can choose how much of a ratio of new music-saved music we have on a radio station, I always have t...
PlanFreeCountry ItalyDevice Iphone6, Windows PC I am a user from Italy but for some time advertising on spotify is only in German. this happens since I was in Germany for a holiday a few months ago. if I go to check my profile is still from Italy. ca...
Note: It’s not possible to log in with a profile name. Is the above statement correct ? Because I have been logging in with my username since almost a year now and without any problems !!!
My Question or Issue:Hello, why is my user name showed as a code?
PlanPremium - not connected to FacebookCountryFinlandDeviceHonor 8 My Question or IssueHi!Yesterday i experienced some weird stuff happening with my account. As I tried to listen to music on spotify my music was consistenly switched to a salsa/latin ...
i have 2 accounts on the same pc.i want to see my other accounts playlist but i cant.all i see is one of them and one that was deleted along time ago
Hi together, I always used Spoitfy with my Facebook-Acount, today I tried to log in with my Username, because it didn't work with E-Mail and I wanted to try it without Facebook. So I logged in with Username, but my account wasn't connected to Faceboo...
PlanPremiumCountryUSA DevicechromebookOperating Systemgoogle chrome My Question or Issue I use the spotify app availabe in the webstore for my chromebook, (open.spotify.com) and I can't add a profile picture. I've seen the instructions but my profile...
1.0.90.268.ga8a0ceb4 (Windows Store version) PlanPremiumCountryCanada DeviceAsus FW 2016 Operating SystemWindows 10 Pro 1803 My Question or IssueIn Advance Settings, set storage location to an existing Dropbox folder accessed by another device. No co...