can't play music within Premium

[laurikk]

Hey, i have a problem. What should i do if i don't want to get premium? but i can't listen to my music without premium.

[Peter__]

What device are you trying to listen on?

[laurikk]

android

[Peter__]

You should be able to listen without Premium on android. Are you getting an error message?

[laurikk · Accepted solution]

samsung

[laurikk]

no, but when i try to listen to my mysic there is tablet sayin to get premium

[SuperWisdom]

Hello!

Is it possible for you to take a screenshot of the problem you are having?

[laurikk]

sorry, forget to tell that when i want to go offline then tablet showes up say get premium.

[SuperWisdom]

Hello!

Please check your account status here, just to double check that you are premium. On your tablet, have you logged yourself out and then back in again? It should then recognise that your not a free user.

[laurikk]

but i dont want to get ultimited or premium, i dont even have a credit card.

[SuperWisdom]

Hello!

Spotify allows you to listen to music for free, (though you have to listen to adverts). Have you updated your apps to the latest version?

[laurikk]

yes, i have

[laurikk]

what can i do without geting premium or ultimited?

[laurikk]

i tried to turn into offline, but it dont work, its not changing

[SuperWisdom]

This is odd, have you clicked on the "Sign out everwhere"  which is in the account's Overview?

[Peter__]

Being able to listen offline is a Premium only feature, so you won't be able to enable offline mode on Spotify Free.

[SuperWisdom]

Sorry!

I got my wires crossed, Peter is correct. Free users cannot download music for offline play. Sorry about that 🙂