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Concert VIP
annahcasey
Posts: 6
Registered: ‎26-02-2012
Accepted Solution

cannot login anymore

When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify premium account for the 30 day trial, since this also happened yesterday. I have taken the following steps already, to no avail:

 

1. I triple-checked my facebook email and password

2. I changed my password

3. I uninstalled and reinstalled Spotify.

 

None of this has worked. Please help. 

Moderator
Richard
Posts: 3,599
Registered: ‎19-01-2012

Re: cannot login anymore

Hey, welcome to the Community.

Do you have any luck launching Spotify from a Facebook play link?

For example, try https://www.facebook.com/music/song/Electric-Feel/387201506692
------
Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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Concert VIP
annahcasey
Posts: 6
Registered: ‎26-02-2012

Re: cannot login anymore

Well, the song plays on Spotify, but it does it without logging me in.

Superfan
dauleah
Posts: 2
Registered: ‎26-02-2012

Re: cannot login anymore

[ Edited ]

I am having the exact same issue, and have done all of the steps you have to no avail.  My login and password are obviously not invalid since I can log in on the spotify website.  It asks me to login twice..the first login works, then it pops up the spotify program and asks me to login again and tells me that it's invalid. 

Concert VIP
annahcasey
Posts: 6
Registered: ‎26-02-2012

Re: cannot login anymore

Yes. The double login thing also happens to me. Though, I prefer Spotify to Pandora ;)

Superfan
ryanchin
Posts: 2
Registered: ‎26-02-2012

Re: cannot login anymore

This is happening to me as well. I am unable to log into Spotify Premium.
Superfan
dauleah
Posts: 2
Registered: ‎26-02-2012

Re: cannot login anymore

Me too, but only when it's playing music..lol.  Removed the snarky grumpiness, though ;)

Concert Regular
Freeman0032
Posts: 3
Registered: ‎26-02-2012

Re: cannot login anymore

I have had same issue cant connect. I have been using it and sharing on facebook for some time kind of frustrated. I have been trying all morning. It will sign in through fb then ask me to sign in again. I checked everything Please help
@freeman0032 on twitter  

Concert Regular
TheOneWhoKnocks
Posts: 3
Registered: ‎26-02-2012

Re: cannot login anymore

I'm having the same issue, for the second day in a row. Changed my Spotify password, my facebook password, uninstalled/reinstalled the app This is kind of what I was afraid of when I signed up for Spotify Premium -- not being able to listen to music I'm paying for. Not that it's going to kill me, but is just ridiculous. Been using my old iTunes library.

Fan
kohshkah
Posts: 1
Registered: ‎26-02-2012

Re: cannot login anymore

Same issue. Not happy.

 

Sorry, I know this isn't helping, but I'd like the problem to be resolved.