country and account do not match- spotify will not work

[reisenb]

Hello,

When I try and use my account it says that my country does not match my info. I am in the United States and that is what it is set as also. Can somoene please fix this? My account is reisenb. Thanks!

[MichaelW]

Hello there, 

Welcome at the Spotify Community!

The best people who can adjust your account are the people from the Spotify Consumer Service.

To get in touch with them, please follow this link: 

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

Or if you can't login: 

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

[Peter__]

Two other things worth trying.

Make sure your country on this page locates to the USA which is based on your current IP address:

http://www.maxmind.com/en/locate_my_ip

Try re-installing the Spotify application:

http://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify