Announcements

Help Wizard

Step 1

NEXT STEP

i moved from philippine sto hong kong now my account doesn't work

i moved from philippine sto hong kong now my account doesn't work

I moved home from philippines to hong kong, noe my account doesn't work. And please help me to delete numerous accounts so I can use my email add again. when i try editing profile in webpage and I change country it keeps saying my email is already registered. now my account is confusing as I have two emails aleady registered but still cannot log in app
Reply
2 Replies

i wanted to try the premium but i want all the doubles on account removed up first so can start w clean premium. thanks

Support will need to lend a hand to get that extra account removed. You can get in touch with them via Twitter: @SpotifyCares.

You can also get in touch with the customer services team directly using the online contact form and they will be able to lend a hand. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts