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Fan
susikus
Posts: 1
Registered: ‎29-04-2012

Re: moved back to Germany

Hei, I've the same problem. I registered in Norway and now that SpotifyFree is available in Germany I'd like to use it here, too. I don't have a Credit Card, though. Could you please help me to change the status of my Country?

Thanks a lot!

Moderator
Meredith
Posts: 3,551
Registered: ‎20-01-2012

Re: moved back to Germany

siriusen & susikus- We'll need to confirm some details to make this change in your account. Have a look in your personal inbox as I've just sent an email to both of you.

 

If any other users need to change their country (without a credit card), please head over to the contact form.

 

If you receive the automated message sending you to the Community just reply again. Your  email will reach a member of our support team who can help. 

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Fan
rach
Posts: 1
Registered: ‎03-05-2012

Re: moved back to Germany

[ Edited ]
 
Superfan
elyse
Posts: 2
Registered: ‎03-05-2012

Re: moved back to Germany

I'm having the exact same issue. I am US student that studied abroad in Spain. All I want is to listen to spotify and now I can't unless I pay for it (which I don't want to do,  I just want spotifyfree). I used the contact form and I got an automated response that sent me back here. I don't want to keep going in circles with this. Is there any way you can go into my account and change my country back to the United States so I can listen to spotify for free again please? Thank you.

 

Moderator
Moderator
Sam
Posts: 4,028
Registered: ‎19-01-2012

Re: moved back to Germany

Elyse - We only take payment details in order to verify your location. We won't take any money from you at all, so you can keep your free account. Once you input your details, you'll be able to change your country.
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Superfan
elyse
Posts: 2
Registered: ‎03-05-2012

Re: moved back to Germany

How do I input my details? And thank you for all of your help.

 

 

Moderator
Meredith
Posts: 3,551
Registered: ‎20-01-2012

Re: moved back to Germany

Hi Elyse- You can enter your card details via your subscription page.

 

You'll see the option right under 'Payment Method'. As soon as you've entered your US card details your country settings will be updated as well. 

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Superfan
Kathi3
Posts: 2
Registered: ‎04-05-2012

Re: moved back to Germany

Hi,
I've got a similar problem.
I was on holiday in Austria and there i registred myself in Spotify.

Now I'm over two weeks at home in Germany and i can't use Spotify Free again.

I don't have a Credit Card or a paypal account!

Can you help me?

Moderator
Moderator
Sam
Posts: 4,028
Registered: ‎19-01-2012

Re: moved back to Germany

Kathi3 - I can see you emailed in. You should get an email back shortly.
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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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Superfan
indiaka4
Posts: 2
Registered: ‎08-05-2012

Re: moved back to Germany

Hi.

Last year I was in UK and now I'm back in Spain and I can't use Spotify anymore. What should I do?

 

Thankss!