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You can view your subscription status on your online overview:
https://www.spotify.com/account/overview/
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey there.
Thanks for your question.
I'm sorry that you have trouble with account of service. Just let me know are you suing right account details? If you are billed, but no premium, most of time there is another billed account from you in system...
So what you need to do, just send online contact form and Spotify employee is waiting your post to solve out ASAP.
Have a nice day!
If your account is still showing as free then you have not logged into the account you have upgraded. Double check your details, its amazingly easy to accidentally have two accounts, one with a Spotify username and another using your Facebook details. If you can't find your account, don't subscribe again as you might be billed twice, instead get in touch as @user-removed mentions above.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
You can view your subscription status on your online overview:
https://www.spotify.com/account/overview/
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi,
I deleted Spotify Premium before the test version was over but i got a paying announcement from klarna and i called there, but they said i will still get some other bils. Why?What can I Do? I Don´t want to pay money for a service i didn´t used...
Thanks for your quick Response.
Removing spotify doesn't cancel your subscription. You either need to do that here or, probably in the case of klarna, through them.
Hi Peter, I live n Florida, I Lost my computer, in the Hurricane and had to change E mail, I get Spotify and pay for premium, but I get no premium service... please help
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…