13-05-2012 01:54 AM
Solved! Go to Solution.
13-05-2012 08:06 PM
14-05-2012 12:12 PM - edited 16-07-2012 10:07 AM
Hey Amajameus- As your subscription has gone through successfully, you definitely shouldn't be seeing this message.
I'm sure we can get to the bottom of this. Keep an eye on your inbox as I've just sent a response to the case you've opened.
16-05-2012 07:53 AM
Hi chicfa- Your Premium subscription has gone through as well. I'm sending you a personal email too so that we can confirm some details.
23-05-2012 09:31 AM - edited 16-07-2012 10:08 AM
Hi everyone - We're doing a bit of investigating as to why some of you are receiving this 'trial' message.
In the meantime, can you all please confirm you've upgraded to our lastest iOS app. You can find clean reinstall instructions below:
1. Delete the Spotify application from your iPhone/iPad. To do this, press and hold the application until it hovers and then press the X symbol
2. Restart your iPad/iPhone
3. Install Spotify again from the AppStore
fireflies0907 - Just checked your account, everything does appear to be in working order, so this message appears to be nothing more than a cosmetic error. I'd imagine it's rather annoying, however. Our team of top men are taking a look at this.
I'll post here as soon as I have an update--thanks!