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marie777
Posts: 2
Registered: ‎11-12-2012

why did my facebook profile picture go disappear from Spotify?

[ Edited ]

I use Spotify every day and my facebook profile picture appears at the top right of the screen.  Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.)  I am opening Spotify through the application in Facebook, as always.  How do I get my facebook profile photo back on?  Thanks!

 

[mod edit - removed email]

Liam
Posts: 4,399
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Registered: ‎10-04-2012
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Re: why did my facebook profile picture go disappear from Spotify?


marie777 wrote:

I use Spotify every day and my facebook profile picture appears at the top right of the screen.  Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.)  I am opening Spotify through the application in Facebook, as always.  How do I get my facebook profile photo back on?  Thanks!

 

puglimore@yahoo.com


Hi, there have been a few server issues in the past hour or so, it is now fixed however the servers are still catching up - so give several minutes, then log out then in and see if it is fixed :)

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Peter
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Re: why did my facebook profile picture go disappear from Spotify?


marie777 wrote:

I use Spotify every day and my facebook profile picture appears at the top right of the screen.  Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.)  I am opening Spotify through the application in Facebook, as always.  How do I get my facebook profile photo back on?  Thanks!

 

puglimore@yahoo.com


Spotify where having a few service issues earlier, so this might be related to that. 

Give it a little time, hopefully it will correct itself. Also try logging out and back in again a few times.

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

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Liam
Posts: 4,399
Topics: 138
Kudos: 1,518
Ideas: 16
Solutions: 447
Registered: ‎10-04-2012
I'm a Community Rock Star

Re: why did my facebook profile picture go disappear from Spotify?


hammeh wrote:

marie777 wrote:

I use Spotify every day and my facebook profile picture appears at the top right of the screen.  Now, my profile photo will not appear. ( It's just a grey avatar face--not the blue avatar with the sunglasses that appears when I'm in a private session.)  I am opening Spotify through the application in Facebook, as always.  How do I get my facebook profile photo back on?  Thanks!

 

puglimore@yahoo.com


Spotify where having a few service issues earlier, so this might be related to that. 

Give it a little time, hopefully it will correct itself. Also try logging out and back in again a few times.

 

Peter


I said that lol :P

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Meddle
Posts: 11
Registered: ‎28-02-2013

Re: why did my facebook profile picture go disappear from Spotify?

[ Edited ]

Looks to be a slight service interruption in the social connectivity between Spotify and Facebook.

Moderators have confirmed in another post that this should be restored shortly.

 

Hope this helps!

 

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