Help - Android

[4renault]

Each time I add files to a playlist on my HTC Desire 2.3.3 Spotify crashes. This is very annoying. Who has the solution? Thanx!

[Meredith]

Hi 4renault,

This definitely shouldn't be happening for you--how many playlists do you have?

The first thing I recommend is a clean reinstallation of the app on your Desire:

1. Open Spotify in your device
2. Go to "More" » "Settings" and select "Clear saved data"
3. Close Spotify and uninstall it from your device like this: Go to "Settings" » "Application"» "Manage applications".
4. Choose Spotify and press "Uninstall"
5. Restart your device
6. Then install Spotify once again through the Android Market, or by visiting m.spotify.com in your device's web browser

Clearing the cache is a good step to try too. This can be done from within the app's settings.

Let me know how this works for you. 

[kungmidas]

I'm having this exact same issue with Sony Ericsson Xperia Arc S, Android 2.3.4. (I don't know if I should have started my own thread instead?)

To ellaborate, I add a track to a playlist, or star, or un-star a track. Spotify crashes about 5-10 seconds later, every time. The playlist change is apparently received by servers because the action takes effect on e.g. my PC.

I have tried the steps above (Clear saved data, cleared the app cache, uninstalled and re-installed the app, with plenty of phone reboots.) No change.

[David]

Hmm. Strange. Does the Spotify application work fine otherwise, when playing tracks / browsing?

[izb]

This sounds like a similar problem to me:

http://community.spotify.com/t5/Mobile-Android/Bug-Android-app-crashes-on-startup-with-too-many-play...

It's been broken for a very, very long time.

[kungmidas]

Yes, I have not noticed any other problems. Just extremely annoying to have to restart Spotify every time I add a song to a playlist.

[kungmidas]

"This sounds like a similar problem to me:"

Actually they don't sound that similar - with your issue you are not able to start Spotify without crashing, for me Spotify crash only when adding a track to a playlist. There are a lot of other threads with people having the exact same issue as I though.

[LennyValentino]

If I add a song to a playlist using the Android app I usually find I have to uninstall and reinstall it from that device. So these days I try to only add songs from my PC, which is a funky workaround to have to resort to.

[ffeenstra]

Same here, since a few months I think.

Samsung Galaxy S2 Android 2.3.6. Spotify Premium.

Without any exception, my Spotify app crashes whenever I add a track to a playlist, add an album or set a track as favorite. It's actually impossible to maintain playlists on my phone. I use my desktop app for that. Hope it will be solved in next app update OR Android 4.0.

I am continuously promoting Spotify to others because I think it's that good, but this is really one very very very annoying bug.

[ffeenstra]

Oh yeah, storing files om my SD card. Important to mention.