Help - Android

[Acend]

I will try to be as detailed as possible as this has been eluding me all day and I have gone through all of the help material I can find.

I have a Motorola Triumph from Android Gingerbread with Spotify Premium.  I also have Windows 7 with Spotify downloaded.  I have no problems playing musing on desktop.  On my mobile device I can easily play streaming files on my wifi or on my 3gnetwork. But I cannot seem to sync and play local files to my mobile from my desktop.

I have 5 playlists set up in Spotify in windows, there all have "Available Offline" turned on, and a green circle with a down arrow next the the playlists I want to sync.(This includes the "Starred" playlist)

On the mobile I have checked all of the playlists I want available online and selected done.  After about an hour it went through each of the sync, I sah the numbers 1 of 432, 2 of 432, etc. until it completed.  However whenever I try to play files that where local files Spotify just shuts down, no matter which song I try and play on any playlist.  it DOES however work perfectly for any "starred" songs that are not local songs.  Those are available for instant offline play without issue.

So I need to know how can I get this to stop, I want to use Spotify on my mobile as my primary, and preferably only, music playing app.  I have a large collection of MP3s I've colected over the year which spotify has recognized but I want synced and transfered to my Mobile's SD card so I can play them offline and on the go.

Any help I can get wouldbe greatly appreciated.

[Hestika]

Same here, Galaxy Nexus. Will NOT play local my own MP3s that have supposedly be synced to the phone.

[taliasundby]

I just started having this same problem. I have a Galaxy Nexus with Ice Cream Sandwich and a Premium account and have been playing my locally-owned music alongside the music I had downloaded from Spotify for the last couple of months. Then all of the sudden for the past few weeks I can't play my local files, it shuts Spotify down. But I can still play the music that I've downloaded. This will be within the same offline playlists - the downloaded ones will play, the local files synced with my computer will shut down the app.

[UnavowedGenius]

I have the same issue with DROID BIONIC

[Acend]

seems to be a thing... any ideas??

[tpike305]

same on galaxy nexus

[David]

Hello,

I'm assuming you're currently running the Preview version of Spotify on your Android? This version has no support for local files at present.

[Acend]

I'm using the app that was on the Google Play store.  Is that the preview version, is there more than 1 version??

[David · Accepted solution]

The Preview version is currently only available right here - http://www.spotify.com/download/previews/

Judging by the first post here, there may be some confusion in the Local Files syncing process. Here are the full instructions you'd need.

[Acend]

Judging from my first post how could there be any confusions?  I literally discribed each step in the first post.  Which I have done, multiple times, and thoroughly read before posting.