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Talent Scout
Calibrae
Posts: 52
Registered: ‎05-03-2012

Re: Last client update was november 2011

Hey, do you hear? I think grooveshark is calling my wallet...

Concert Regular
jochristian
Posts: 7
Registered: ‎07-03-2012

Re: Last client update was november 2011

Trying Grooveshark myself! Looks great so far :-)

Superfan
Kiiv
Posts: 2
Registered: ‎07-03-2012

Re: Last client update was november 2011

I'm in the same mood... No big update for a long time, nothing about compatibility with ICS or tablets... I have many force close and bugs since I have many playlists. Just have to look the comments on the application to know that I'n not the only one. Thinking seriously to switch from Spotify to Deezer...

Talent Scout
Calibrae
Posts: 52
Registered: ‎05-03-2012

Re: Last client update was november 2011

The worst thing about it is spotify support's answer: "check our blog regularly"... What a scam.

 

Anyone knows if spotify employees actually read this forum?

Fan
mattconsolazio
Posts: 1
Registered: ‎07-03-2012

Re: Last client update was november 2011

okay, I think the client works okay.  But it could be so much better.  The app should be exactly like the computer version.  You should be able to see Similar Artists, and Radio, and it needs to be organized so much better.

Spotify
David
Posts: 3,639
Registered: ‎19-01-2012

Re: Last client update was november 2011

[ Edited ]

Calibrae wrote:

Anyone knows if spotify employees actually read this forum?



Yes, we do. Hello.

 

Sorry to hear that some of you are running into some issues with the Android version of Spotify. There are a couple of things you might want to try. 

 

* Log out of Spotify, and then change your password. Bizarrely, this might be able to save some issues. Log back in and try again. 

* A clean installation of the Android application, but install it again from a different location. If you installed previously from the Android Marketplace, try installing from m.spotify.com - or visa versa. 

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Spotify
Talent Scout
eatonjb
Posts: 28
Registered: ‎15-02-2012

Re: Last client update was november 2011

This is what we get all of time.

 

In otherwords, clear out your phone, do this , do that, because its your fault as the user to fix the problems that Spotify has with their apps..

 

So, how do I fix the fact that I can't get 320k streaming on my android phone, I clearded the cache, did this, and did that, nope, still no 320k.

 

you see what I did there.  how about an update?  Rdio gave an update, yes there were a few problems with it, but a few little revisions later, I love it!

 

Community Veteran
SteveBrammer
Posts: 439
Registered: ‎06-02-2012

Re: Last client update was november 2011


David wrote:

If you installed previously from the Android Marketplace, try installing from m.spotify.com - or visa versa. 


Why? If they're both the same version then how will this help anything?

 

Sometimes I think that Spotify Support Reps. must have been to the "IT Crowd" school of customer support -

"Have you tried turning it off and on again?"

Spotify
David
Posts: 3,639
Registered: ‎19-01-2012

Re: Last client update was november 2011


SteveBrammer wrote:

Why? If they're both the same version then how will this help anything?

 

Sometimes I think that Spotify Support Reps. must have been to the "IT Crowd" school of customer support -

"Have you tried turning it off and on again?"


I have seen this troubleshooting tip work in the past - so I tend to rely on tried and tested first, before diving into the unknown.
Personally, I was more of a Darkplace fan. 
eatonjb - The Android application does not have 320kbps streaming / syncing at the moment. 

 

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Spotify
Community Veteran
SteveBrammer
Posts: 439
Registered: ‎06-02-2012

Re: Last client update was november 2011

David, if you can't explain how or why it works then I don't think you should be proposing it as a solution. It just makes it look like you are stalling for time because you actually have no idea what the real problem is.

The IT and the technology industry is built around science and logic, not blind faith.