We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy.Learn more here

Gig Goer
Posts: 3
Registered: ‎13-03-2012

Spotify Android App is crashes unexpectedly all the time?

I am currently a Spotify Premium member and I use Spotify on Android. 


Whenever my app downloads enough songs, the app will crash. This crash will terminate spotify within 3 seconds since its launch and I can't do anything except uninstall and reinstall the app back. 


I did a logcat and this is what I am seeing:


I/ActivityManager(  180): START {cmp=com.spotify.mobile.android.ui/.popup.LoginActivity (has extras)} from pid 11558
W/InputManagerService(  180): Starting input on non-focused client com.android.internal.view.IInputMethodClient$Stub$Proxy@4170faa8 (uid=10000 pid=12223)
I/ActivityManager(  180): Displayed com.spotify.mobile.android.ui/.Launcher: +810ms (total +5m8s415ms)
D/dalvikvm(11558): GC_FOR_ALLOC freed 199K, 3% free 14415K/14727K, paused 15ms
D/dalvikvm(11558): GC_FOR_ALLOC freed 9K, 3% free 14587K/14919K, paused 14ms
D/dalvikvm(11558): GC_CONCURRENT freed 272K, 3% free 14917K/15367K, paused 1ms+1ms
V/PhoneStatusBar(  264): setLightsOn(true)
I/ActivityManager(  180): Displayed com.spotify.mobile.android.ui/.popup.LoginActivity: +322ms
V/PhoneStatusBar(  264): setLightsOn(true)
I/AudioService(  180):   Remote Control   registerMediaButtonIntent() for PendingIntent{419aa2b0: PendingIntentRecord{41ade240 com.spotify.mobile.android.ui broadcastIntent}}
D/dalvikvm(11558): GC_CONCURRENT freed 329K, 3% free 15306K/15751K, paused 6ms+7ms
I/dalvikvm(11558): JNI ERROR (app bug): accessed deleted global reference 0x1d200386
E/dalvikvm(11558): VM aborting
I/ActivityManager(  180): Process com.spotify.mobile.android.ui (pid 11558) has died.
I/WindowManager(  180): WIN DEATH: Window{41be55f0 com.spotify.mobile.android.ui/com.spotify.mobile.android.ui.Launcher paused=false}
W/ActivityManager(  180): Scheduling restart of crashed service com.spotify.mobile.android.ui/com.spotify.mobile.android.service.LocalService in 5000ms
W/ActivityManager(  180): Force removing ActivityRecord{4199d648 com.spotify.mobile.android.ui/.Launcher}: app died, no saved state
D/Zygote  (  116): Process 11558 terminated by signal (11)
I/ActivityManager(  180): Start proc com.spotify.mobile.android.ui for service com.spotify.mobile.android.ui/com.spotify.mobile.android.service.LocalService: pid=13012 uid=10078 gids={3003, 1015}
I/dalvikvm(13012): Turning on JNI app bug workarounds for target SDK version 9...
I/ActivityThread(13012): Pub com.spotify.mobile.android.ui.PlaylistSearchProvider: com.spotify.mobile.android.model.PlaylistSearchProvider
I/ActivityThread(13012): Pub com.spotify.mobile.android.ui.SearchProvider: com.spotify.mobile.android.model.SearchSuggestionSampleProvider
I/ActivityThread(13012): Pub com.spotify.mobile.android.model.StarredTracksContentProvider: com.spotify.mobile.android.model.StarredTracksContentProvider
D/dalvikvm(13012): Trying to load lib /data/data/com.spotify.mobile.android.ui/lib/libspotifyjni-arm.so 0x416847f8
D/dalvikvm(13012): Added shared lib /data/data/com.spotify.mobile.android.ui/lib/libspotifyjni-arm.so 0x416847f8
D/SpotifyJava(13012): PHONE STATE - IDLE
D/SpotifyJava(13012): Received broadcast: android.intent.action.HEADSET_PLUG
D/SpotifyJava(13012): Not logged in. Ignoring intent.


I contacted customer support and was told that ICS was not supported. 


The last android update was on November 14th (which is about 4 months ago). I hope the upcoming version will be able to fix this bug. 



Music Fan
Posts: 1
Registered: ‎03-04-2012

Re: Spotify Android App is crashes unexpectedly all the time?

I had the same problem, the application crashed after a couple of seconds when launched. I'm also running on ICS, but if was working fine for me at ICS since i updated my Nexus S last fall. 


Finally i managed to work again, what i did is mount the usb filesystem and then remove the folder com.spotify.mobile.android.ui that is located in the "Android/data/" folder.  


i hope this will solve your crash too. 




Posts: 78
Registered: ‎27-03-2012

Re: Spotify Android App is crashes unexpectedly all the time?

Check these two topics for more info, many people are having the same problem; apparently a major update for the Android app is in the works, but no release date yet, so add your voice to the others, perhaps it will help:


Last client update was november 2011

Spotify Android app crashing, update long overdue

Win free Premium
This contest is now closed. The winners will be posted here very soon.

Want to be a Rock Star?
Read about our Rock Star Program.
If you'd like to join, please make sure you read the attached pdf file and fill out this form:
Please log in (or register) to see the link.

Did you know?


Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.