01-04-2012 01:45 PM
I am currently having problems with my Android app crashing. I've been running Spotify for a couple of years with Premium subscription for at least a year. I recently changed from Iphone 3G to Samsung Galaxy SII and this worked out fine in the beginning. After updating to the latest version of Android (4.0.3) I've been running in to the same problem over and over;
When I log on to the phone, it suddenly crashes after going online. This might be the same problem as some of the other questions in the forum, but since I haven't go any straight answer I wanted to try on my own. I've been reinstalling Spotify and deleting the cache in offline mode, both without successfull attempts. The weird thing is that my friends can log in without any problem, using the phone both offline and online. Could it be an account problem?
Since I am a loyal customer I would very much appreciate an answer from the Spotify team asap.
Solved! Go to Solution.
06-04-2012 09:10 AM
I have the same problem and tried to fixed it in the same way still not work. Have premium and had it some years. Using (or used to :(. ) the app on my S2 every day.
06-04-2012 09:25 AM
I found a solution written in another tread here that worked for me, it should not be needed however, now I can listen on Spotify on my S2;
Connect your phone to your computer, go in to the device and the following folders;
Dator\GT-I9100\Phone\Android\data\ and delete the file named "com.spotify...".
Then start Spotify and it will work,
06-04-2012 09:48 AM
As things currently stand Spotify is not compatible with ICS, so if oyu have updated oyur software then I am afraid it just wont work well for the time being.
Spotify say a new app (ICS compatible) is on the way but as to when? How long is a peice of string. Personally I find Spotify unusable so I have just given up on the mobile app for the time being. A fair few people are finding a way to make it temporarily usable.
I guess the question is can you be patient?
07-04-2012 07:12 PM
19-04-2012 08:54 PM
Anything new about this? Still happens frequantly. even though the solution gbgmange wrote does work, the app still keeps freezing up while syncing offline playlists.
19-04-2012 10:08 PM
Try downloading the Beta preview app: https://www.spotify.com/us/blog/archives/2012/04/1