Help - Android

[usererror]

I have similar issue as rugby addict, is there a fix and if not why aren't you reimbursing my money?

[usererror]

Same problem as Rugbyaddict, is there a fix? And if not why won't spotify reimburse me my money!

[shakey503]

I'm experiencing this exact same problem. Did you find a solution?

[NielsD]

Spotify on Transformer Prime (latest update)

Tablet experience bad:

- Offline playlists: spotify will go offline if you want to download a playlist (known issue for long time but spotify refuses to solve this in reasonable time)

- No landscape view for tablet

- Spontaneous autopause. It doesn't crash but you have to force kill the task Spotify.

- Usability for editing playlists is bad on tablet, at least it should be better than for phone, because there is more room on the screen for editing purposes. 

Only positive: Since last update less crashes.

[absentis]

---

absentis wrote:

Description

Since the release of the new Spotify client I've seen the data usuage of the app sky rocket. A 30 min listen while walking to work seems to use up 3+ MB. This is without streaming any content, all pre downloaded. I do have Last.Fm Scrobbling enabled, but this was also running on the last version. 3MB isn't a lot to use but when you consider that some people are capped at 500MB use per month then it becomes significant use. With my current cap I'd only be able to listen to Spotify for 5 hours or so.

A more detailed description, using numbered steps

1. I leave house and disconnect from WIFI

2. Have Last.Fm Scrobbling on

3. Listen to downloaded playlist

3. Notice that 30 min listen generates about 3MB of data usage

What I expected to happen

300k of data usuage to have occured, not 3MB.

What actually happened

Not sure as not had a chance to run wireshark to see what all the data usage is. Will try without Scrobbling enabled.

My phone

Samsumg Galaxy S2

My provider and country

O2

My username

carlosroman101

---

Did some more testing and can officially say it has nothing to do with Scrobbler. Here is an updated detailed description:

A more detailed description, using numbered steps

1. I unsync all my playlists
2. Turn off Scrobbling
   
3. Sign out
4. Uninstall the application
   
5. Delete any files left behind by Spotify
6. Install Spotify
7. Sync a playlist or two via WIFI
8. Leave house and range of WIFI
9. Walk for 45 minutes
10. Look at data usauge and see 9MB over 3G has been used by a clean Spotify install and no Scrobbler

[rushadee]

Description

Spotify Android app isn't getting detected on PC, therefore, I can't sync local files.

A more detailed description, using numbered steps

1. reinstalled spotify on Droid

2. reinstalled spotify on PC

3. connected both to wi-fi

4. facepalm

5. retry steps 1-3.

6. headdesk

Did you restart your phone at step 5?

Yes

What I expected to happen

Spotify on PC to detect my phone and give me the option of syncing with it.

What actually happened

PC client shows no connected device. After multiple attempts, PC client still shows nothing. Silently cursed this problem and gave up.

My phone

Galaxy Note ICS 4.03

My provider and country

Phone from Indonesia, Provider from 3 Australia

My username

1237206606

[viralelements]

Description

Spotify Android app isn't getting detected on PC, therefore, I can't sync local files.

A more detailed description, using numbered steps

1. reinstalled spotify on Droid

2. reinstalled spotify on PC

3. connected both to wi-fi

4. retry steps 1-3 another 8 times - and no, i'm not joking!

5. give up

Did you restart your phone at step 5?

Yes

What I expected to happen

Spotify on PC to detect my phone and give me the option of syncing with it.

What actually happened

PC client shows no connected device. After multiple attempts, PC client still shows nothing.

My phone

Galaxy SIII ICS 4.0.4

My provider and country

O2, UK

My username

no

[viralelements]

Description

Trawled through multiple support blogs and found very little feedback from the company

A more detailed description, using numbered steps

1. Buy a spotify subscription, so I can listen to music on my phone, while underground on a train
2. Enjoy spotify, as all of it works so great
3. Recommend to friends
4. Install upgrades on phone and PC
5. Unable to see mobile device on PC
6. Cannot sync local playlists anymore
7. Downloaded playlists get "forgotten" after about 24 hours
8. Re-download 8GB of music, just to have it forgotten again
9. Still continue to pay for spotify - get upset at throwing money and time away
10. Log issues on formally "supported" forums
11. Get no answer from spotify - WHATSOEVER!!!
12. Give company the nickname "Stopify"
13. Find it ammusing that it sounds like "stop-hifi" and "stop-wifi" (based on my current problems)
14. Give the hell up
15. Feel like a stupid git for ever recommending stopify
16. Unsubscribe
17. Spread the word about competitor products that actually work as advertised
18. Enjoy the fact that I now have a working product again!

Did you restart your phone?

Yes. Multiple times - seriously!? You're going to ask me if I restarted my phone?

What I expected to happen

To have the product continue to work. To NOT through money after a broken product. To have SOME feedback and not the usual "uh, well, it's not an exact science" speech.

What actually happened

Not a g--d-mn thing - nothing - loads of upgrades and restarts and payments later - nothing changes

My phone

Samsung Galaxy S. Samsung Galaxy S2. Samsung Galaxy S3. (yeah, I tried all three - SAME PROBLEMS!)

My provider and country

O2, UK

My username

Why bother!? nothing will be fixed...

[viralelements]

Description

Trawled through multiple support blogs and found very little feedback from the company

A more detailed description, using numbered steps

1. Buy a spotify subscription, so I can listen to music on my phone, while underground on a train
2. Enjoy spotify, as all of it works so great
3. Recommend to friends
4. Install upgrades on phone and PC
5. Unable to see mobile device on PC
6. Cannot sync local playlists anymore
7. Downloaded playlists get "forgotten" after about 24 hours
8. Re-download 8GB of music, just to have it forgotten again
9. Still continue to pay for spotify - get upset at throwing money and time away
10. Log issues on formally "supported" forums
11. Get no answer from spotify - WHATSOEVER!!!
12. Give company the nickname "Stopify"
13. Find it ammusing that it sounds like "stop-hifi" and "stop-wifi" (based on my current problems)
14. Give the hell up
15. Feel like a stupid git for ever recommending stopify
16. Unsubscribe
17. Spread the word about competitor products that actually work as advertised
18. Enjoy the fact that I now have a working product again!

Did you restart your phone?

Yes. Multiple times - seriously!? You're going to ask me if I restarted my phone?

What I expected to happen

To have the product continue to work. To NOT through money after a broken product. To have SOME feedback and not the usual "uh, well, it's not an exact science" speech.

What actually happened

Not a g--d-mn thing - nothing - loads of upgrades and restarts and payments later - nothing changes

My phone

Samsung Galaxy S. Samsung Galaxy S2. Samsung Galaxy S3. (yeah, I tried all three - SAME PROBLEMS!)

My provider and country

O2, UK

My username

Why bother!? nothing will be fixed...

[skarloeysong]

Is there any way that you guys could set the Play version to the last stable release while you fix these obvious and gaping holes in this trainwreck of a new app? I fully understand that lots of time and effort went in to the new release, but I can honestly say that at times it has the functionality of gravel. This is easily the worst 'professional' app on the market, meaning that you've even managed to top facebook in the useless cr-app awards. Please just revert until you've included all of the old features and fixed the swaithe of errors, bugs and generally crap bits.

[scupperplug]

Just download the old version here...

https://www.dropbox.com/s/6z3gsfu49wdxxa1/41200180.apk

copy the file to your phone then open it via Astro file manager.

Back in business until they get thier Sh*t together

S