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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27761 Views
  • 59 replies
  • 23 likes
  • 27761 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870373 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870373 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24741 Views
  • 3 replies
  • 0 likes
  • 24741 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleting downloads from my phone

PlanPremiumCountryUKDeviceMotorola Moto G7 PowerOperating SystemAndroid My Question or IssueThis is probably a simple question but no replies to previous questions have so far helped. How do i delete downloaded albums from my phone?The only option on...

  • Newbie
  • Plan Premium Country UK Device Motorola Moto G7 Power Operating System Android   My Question or Issue This is probably a simple question but no replies to previous questions have so fa...
  • Jonnybolongo
  • Visitor
  • 46676 Views
  • 5 replies
  • 1 likes
  • 46676 Views
  • 5 replies
  • 1 likes

Superuser Contribution My Spotify doesn't allow playing (last) previous song.

The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but all my friends spotify do not have this issue. I hav...

  • Visitor
  • The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but a...
  • Alex
  • Spotify Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Loggin me Off my Account

PlanPremiumCountryUSDevice(Samsung Galaxy A13 5G)Operating System(Android Version 12) My Question or IssueI have the app on my phone. It will log me off about once or twice a week. If I want to login again I have to go to my app settings for Spotify ...

  • Visitor
  • Plan Premium Country US Device (Samsung Galaxy A13 5G) Operating System (Android Version 12)   My Question or Issue I have the app on my phone. It will log me off about once or twice a...
  • Joan
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant access Top Podcasts section

PlanPremiumCountry DeviceXiaomi MI9T My Question or IssueEverything works fine but I always get an error when trying to enter the section 'Top Podcasts'

  • Music Fan
  • Plan Premium Country   Device Xiaomi MI9T   My Question or Issue Everything works fine but I always get an error when trying to enter the section 'Top Podcasts'   
  • Buddydude430
  • Newbie
  • 1748 Views
  • 26 replies
  • 0 likes
  • 1748 Views
  • 26 replies
  • 0 likes

Superuser Contribution How can I STOP Spotify from automatically playing over Bluetooth?

I have tried Force Stopping the Spotify app, end even that doesn't stop it. Any time I turn the volume up in my car while Bluetooth is connected (say for a call or to listen to a different app), Spotify starts playing! The only way I can stop it from...

  • Visitor
  • I have tried Force Stopping the Spotify app, end even that doesn't stop it. Any time I turn the volume up in my car while Bluetooth is connected (say for a call or to listen to a different app), Spot...
  • AlejaR
  • Moderator
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes

Superuser Contribution nie mogę odtworzyć muzyki jednego artysty

chciałam posłuchać muzyki pewnego artysty ale za każdym razem kiedy klikam na jego playliste wyskakuje "ten utwór jest niedostępny" chciaż kiedyś wcześniej już go słuchałam. nie wiem co mam zrobić a bardzo go lubię. pomocy

  • Visitor
  • chciałam posłuchać muzyki pewnego artysty ale za każdym razem kiedy klikam na jego playliste wyskakuje "ten utwór jest niedostępny" chciaż kiedyś wcześniej już go słuchałam. nie wiem co mam zrobić a ...
  • Eni
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sleep timer no longer working via Spotify Connect

Like a lot of people I put some music on when I go to sleep, and I use a sleep timer to shut it off after an hour. I always use this via Spotify Connect on some Bose Soundtouch speakers, which I've had for about five years. Within the past week or so...

  • Newbie
  • Like a lot of people I put some music on when I go to sleep, and I use a sleep timer to shut it off after an hour. I always use this via Spotify Connect on some Bose Soundtouch speakers, which I've h...
  • Hevymetlhed1982
  • Casual Listener
  • 1010 Views
  • 3 replies
  • 1 likes
  • Bose SoundTouch Spotify Connect
    Sleep Timer
  • 1010 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify plays out of a Sutton every thing in Lyrics mode

Since today almost ALL songs are playing in Lyrics mode = no singing or very silent, cannot find button to switch off the function, nothing in the FAQ, nothing in Help

  • Visitor
  • Since today almost ALL songs are playing in Lyrics mode = no singing or very silent, cannot find button to switch off the function, nothing in the FAQ, nothing in Help
  • Joan
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeating 'age confirmation' requests when trying to play from an album

PlanPremium (three-month trial period)CountrySouth KoreaDeviceGalaxy S21 UltraOperating SystemAndroid 11 My Question or IssueI subscribed to Spotify Premium on the 2nd of February, when it was launched (finally) in Korea.The one big problem on the mo...

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  • Visitor
  • Plan Premium (three-month trial period) Country South Korea Device Galaxy S21 Ultra Operating System Android 11   My Question or Issue I subscribed to Spotify Premium on the 2nd of Feb...
  • Jpprice14
  • Regular
  • 2750 Views
  • 18 replies
  • 3 likes
  • 2750 Views
  • 18 replies
  • 3 likes

Não consigo adicionar a pessoa para meu plano duo

Tenho o plano prêmio duo mas não consigo adicionar ninguem

  • Visitor
  • Tenho o plano prêmio duo mas não consigo adicionar ninguem
  • Bittencourt
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay beim Handy ausstellen nach Telefonaten oder Sprachnachrichten

Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher Musik gehört habe. Ähnlich ist es mit sprachnachrich...

  • Newbie
  • Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher M...
  • Eni
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download a specific podcast

I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.

  • Visitor
  • I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.
  • Eni
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! Hold song to access menu.

PlanPremiumCountryAustraliaDeviceGoogle Pixel XL 2016Operating SystemAndroid Pie My Question or IssueI find that the quick scroll bar is a little too close to the three-dots menu buttons in playlist and album view. Often I try to open the menu for a ...

  • Casual Listener
  • Plan Premium Country Australia Device Google Pixel XL 2016 Operating System Android Pie   My Question or Issue I find that the quick scroll bar is a little too close to the three-dots ...
  • legendozixtynin
  • Gig Goer
  • 1102 Views
  • 3 replies
  • 1 likes
  • 1102 Views
  • 3 replies
  • 1 likes

Superuser Contribution Disabling "Start a group discussion"

PlanPremiumCountryUKDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueWhen I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Start a group session' option appears in the middle of the screen, meaning I hav...

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  • Visitor
  • Plan Premium Country UK Device Moto G5 Operating System Android 8.1.0   My Question or Issue When I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Star...
  • Povlsen
  • Casual Listener
  • 2424 Views
  • 4 replies
  • 1 likes
  • 2424 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why won't my Spotify on Android continue at the exact same point in songs?

Whenever I take a break from playing music and try to continue again my app won't continue at the exact point in the spesific song that I paused. It changes to the start of the next song instead. I've checked a different phone (same model as mine) an...

  • Newbie
  • Whenever I take a break from playing music and try to continue again my app won't continue at the exact point in the spesific song that I paused. It changes to the start of the next song instead. I'v...
  • Lyubka
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution adding song with finger move to the queue causing skipping the current song

when i tried to move my finger from left to the right to add songs to the queue spotfiy adding but skipping current song

  • Casual Listener
  • when i tried to move my finger from left to the right to add songs to the queue spotfiy adding but skipping current song
  • MihailY
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes