Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27100 Views
  • 59 replies
  • 23 likes
  • 27100 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870079 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870079 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24681 Views
  • 3 replies
  • 0 likes
  • 24681 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why doesn't crossfade work with Alexa

I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work

  • Visitor
  • I'm using Spotify on Amazon Alexa. Crossfade only works on my phone but not on my Alexa. I already did a reset and connected it again. But it still won't work
  • OscarDC
  • Moderator
  • 2824 Views
  • 1 replies
  • 2 likes
  • 2824 Views
  • 1 replies
  • 2 likes

how do i make alexas show available to connect for anyone on the wifi

I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my phone, running my personal spotify account, i have...

  • Visitor
  • I've connected my alexas at home to a house spotify account, so when people play music in the house it doesn't interrupt my music listening. However this means if i want to control the alexas from my...
  • kaworu_bloodpaw
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Функция нон-стоп выключена, но после конца треков включаются другие треки

Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена

  • Visitor
  • Я хочу что-бы треки в плейлист проигрывались по кругу, но все равно начинаются другие треки, хотя функция нон-стоп выключена
  • Lyubka
  • Moderator
  • 233 Views
  • 1 replies
  • 1 likes
  • 233 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song stops midway through, hit play it restarts the same song over

I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over

  • Visitor
  • I can't even make it through a whole song. I've cleared cache, uninstalled the app, logged in and out. Nothing has helped. It stops playing music and when you hit play, it starts the same song over
  • MihailY
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after roughly 10 minutes.

PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or IssueWhen playing music on my phone it will randomly stop playing after roughly 10 minutes. The music I am trying to play is already downloaded, I do not have this pr...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue When playing music on my phone it will randomly stop playing after roughly 10 minutes...
  • MihailY
  • Moderator
  • 11868 Views
  • 4 replies
  • 2 likes
  • 11868 Views
  • 4 replies
  • 2 likes

Superuser Contribution Podast will not play on android app

PlanPremiumCountryUSADeviceSamsung S20FE My Question or IssuePodcast will not play on android app. I played it from the PC software, but could not get it to start on my phone. I cleared the Cache and even restarted my phone, still could not get it to...

  • Casual Listener
  • Plan Premium Country USA Device Samsung S20FE   My Question or Issue Podcast will not play on android app.  I played it from the PC software, but could not get it to start on my pho...
  • Eni
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution ANDROID AUTO - Show all artists names

Hello Guys,is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?

  • Gig Goer
  • Hello Guys, is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?    
  • Lyubka
  • Moderator
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Why does the app automatically open after using earbuds

Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will automatically start playing music despite never bein...

  • Visitor
  • Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will a...
  • Jose_M
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot scroll down to see all podcasts when trying to turn on notifications

This is very annoying and I can't turn on notifications for podcasts from settings. I have to manually and individually turn them on for each. Galaxy M21, A51. Android 12 OneUI 4.8.7.98.56 (Spotify for Android)

  • Spotify Star
  • Spotify Star
  • This is very annoying and I can't turn on notifications for podcasts from settings. I have to manually and individually turn them on for each.   Galaxy M21, A51. Android 12 OneUI 4. 8.7.98.56...
  • AlejaR
  • Moderator
  • 412 Views
  • 7 replies
  • 0 likes
  • Android
    Podcasts
  • 412 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How to add complete album at once?

PlanFreeCountryUSA DeviceGalaxy S8Operating SystemAndroid 8 My Question or IssueI need to add a whole album from the search results list to my newly created playlist. How can I do this with in one step? It only allows selecting songs one by one rathe...

  • Newbie
  • Plan Free Country USA  Device Galaxy S8 Operating System Android 8   My Question or Issue I need to add a whole album from the search results list to my newly created playlist. Ho...
  • Brianharris1974
  • Visitor
  • 20746 Views
  • 4 replies
  • 0 likes
  • album
  • 20746 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing and disconnecting from bluetooth

Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache and deleted any app that i dont use that might interf...

  • Visitor
  • Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache an...
  • Alex
  • Spotify Legend
  • 36013 Views
  • 18 replies
  • 6 likes
  • Android
    Disconnect
    locked
    pause
  • 36013 Views
  • 18 replies
  • 6 likes

Superuser Contribution Keeps pausing on all devices

PlanPremiumCountryUKDeviceGoogle Pixel/HP laptop/DELL laptopOperating SystemAndroid 13/Windows 10 My Question or IssueNo matter which device I try to play from, since last night Spotify has been pausing every few seconds and not restarting. I've trie...

  • Newbie
  • Plan Premium Country UK Device Google Pixel/HP laptop/DELL laptop Operating System Android 13/Windows 10   My Question or Issue No matter which device I try to play from, since last ni...
  • Lyubka
  • Moderator
  • 273 Views
  • 1 replies
  • 0 likes
  • pausing
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spofity not working offline

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy s9 My Question or IssueMy spofity doesn't work offline. I downloaded 2 playlists which don't work offline, I tried deleting spofity then downloading it again and it still didn't work.

  • Newbie
  • Plan Premium Duo Country Canada Device Samsung Galaxy s9   My Question or Issue My spofity doesn't work offline. I downloaded 2 playlists which don't work offline, I tried deleting spofi...
  • Dian
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs stop about 10 seconds in

My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't read it because i was in a hurry, so I exited out and...

  • Casual Listener
  • My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't re...
  • MihailY
  • Moderator
  • 94428 Views
  • 13 replies
  • 0 likes
  • 94428 Views
  • 13 replies
  • 0 likes

Switching Playback When Using App on Connected Device

PlanPremiumCountryUnited StatesDeviceGalaxy S21, Galaxy Tab S8Operating SystemAndroid 13 My Question or IssueOn Samsung Galaxy devices (my phone and tablet), your earbuds have the ability to switch back and forth between devices depending on what med...

  • Casual Listener
  • Plan Premium Country United States Device Galaxy S21, Galaxy Tab S8 Operating System Android 13   My Question or Issue On Samsung Galaxy devices (my phone and tablet), your earbuds hav...
  • 478 Views
  • 0 replies
  • 0 likes
  • bluetooth
    bug
    connected devices
    samsung galaxy
  • 478 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liked songs filters styles are broken. The chips are jumbled on Android.

The filter chips at the top of the liked songs playlist are all jumbled up and unusable after one of the recent updates. The styles are just broken.

  • Regular
  • The filter chips at the top of the liked songs playlist are all jumbled up and unusable after one of the recent updates. The styles are just broken.
  • Dian
  • Spotify Legend
  • 540 Views
  • 13 replies
  • 0 likes
  • 540 Views
  • 13 replies
  • 0 likes

Superuser Contribution Android Auto playlist sorting

My Question or IssueWhere Spotify on Android now has complete flexibility as to how you want to have your library sorted, Android Auto went in the opposite direction. It now puts last played folders on the top and does the same with the playlists in ...

  • Roadie
  • My Question or Issue Where Spotify on Android now has complete flexibility as to how you want to have your library sorted, Android Auto went in the opposite direction. It now puts last played folder...
  • mozeca
  • Casual Listener
  • 1140 Views
  • 4 replies
  • 13 likes
  • 1140 Views
  • 4 replies
  • 13 likes

Superuser Contribution Can't search on Android TV when physical keyboard is connected

PlanPremiumCountryUK DeviceSharp Android TVOperating SystemAndroid 10 My Question or IssueWhen a physical keyboard is plugged in (I have a Logitech K400+ with a proprietary USB dongle, not Bluetooth), the TV doesn't show the on-screen keyboard. That'...

  • Casual Listener
  • Plan Premium Country UK   Device Sharp Android TV Operating System Android 10   My Question or Issue When a physical keyboard is plugged in (I have a Logitech K400+ with a propri...
  • Lyubka
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Sound quality does not change when attempting to change it

PlanPremiumCountryUSADeviceSamsung Galaxy 21+ 5GOperating SystemAndroid Version 13 My Question or IssueI'm pretty good at discerning differences in bit rates. The sound quality does not change when attempting to toggle the setting in streaming, downl...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy 21+ 5G Operating System Android Version 13   My Question or Issue I'm pretty good at discerning differences in bit rates. The sound quali...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes