Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27346 Views
  • 59 replies
  • 23 likes
  • 27346 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870193 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870193 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24701 Views
  • 3 replies
  • 0 likes
  • 24701 Views
  • 3 replies
  • 0 likes

Superuser Contribution Collaborative playlist is not updating new songs added by my friend

Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in my app I still only see 30 we had before she added n...

  • Newbie
  • Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in m...
  • Alex
  • Spotify Legend
  • 2416 Views
  • 3 replies
  • 0 likes
  • 2416 Views
  • 3 replies
  • 0 likes

Superuser Contribution SOME songs not downloading

PlanPremiumCountryIreland DeviceSony Xperia X compactOperating SystemAndroid Oreo My Question or IssueOnly some songs will not download. WiFi is on and plenty of free storage space on the phone. See screenshot

  • Casual Listener
  • Plan Premium Country Ireland  Device Sony Xperia X compact Operating System Android Oreo   My Question or Issue Only some songs will not download.  WiFi is on and plent...
  • Yordan
  • Moderator
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Android will not see my Blutooth (OontZ)

PlanPremiumCountryUSADeviceSamsung Galaxy A51Operating SystemAndroid Version 12? My Question or IssueSo - everything was working fine for like 2+ years? I have an OontZ Angle 3XL ID speaker. Galaxy A51 phone. Pay for spotify and should have most upda...

  • Newbie
  •   Plan Premium Country USA Device Samsung Galaxy A51 Operating System Android Version 12?   My Question or Issue So - everything was working fine for like 2+ years? I have an Oon...
  • Yordan
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs randomly playing

PlanPremiumCountryUSDeviceSamsung S22+Operating SystemAndroid My Question or IssueSpotify randomly plays all of the time. Even when the app is not opened. Especially when other applications are opened.

  • Casual Listener
  • Plan Premium Country US Device Samsung S22+ Operating System Android   My Question or Issue Spotify randomly plays all of the time. Even when the app is not opened. Especially when oth...
  • Dian
  • Spotify Legend
  • 585 Views
  • 11 replies
  • 0 likes
  • 585 Views
  • 11 replies
  • 0 likes

Superuser Contribution Why do songs I'm my Playlist that I create keep showing up in the up next section??? And how do fix

I have this problem on my android Samsung phone, which is a 5g device. Where when I shuffle my Playlist that I create on spotify reshuffles the songs I have previously played, I know this because whenever I check the up next section the same songs sh...

  • Casual Listener
  • I have this problem on my android Samsung phone, which is a 5g device. Where when I shuffle my Playlist that I create on spotify reshuffles the songs I have previously played, I know this because whe...
  • Alex
  • Spotify Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hidden song in Blend can't be unmasked and won't dissapear after weeks

PlanPremiumCountryFrance DeviceGalaxy S20 FROperating SystemAndroid 12 My Question or IssueA person special to me created a Blend for her and me, since the beginning there was this stupid song that I only had listened to twice, I hid it thinking it w...

  • Newbie
  •  Plan Premium Country France   Device Galaxy S20 FR Operating System Android 12   My Question or Issue A person special to me created a Blend for her and me, since the begin...
  • Kiril
  • Moderator
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution UI freezes after clicking play/skip button

PlanPremiumCountryCzech RepublicDeviceRealme 8 ProOperating SystemAndroid 12 (Realme UI 3.0) My Question or IssueEvery time I start playing song or skipping song, all UI freezes for a few seconds. I can't push down the notification bar, scroll throug...

  • Newbie
  • Plan Premium Country Czech Republic Device Realme 8 Pro Operating System Android 12 (Realme UI 3.0)   My Question or Issue Every time I start playing song or skipping song, all UI free...
  • Dian
  • Spotify Legend
  • 796 Views
  • 1 replies
  • 0 likes
  • 796 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local File mp3s disappearing/not showing up?

PlanPremiumCountryUnited StatesDeviceSamsung S9Operating SystemAndroid 10 My Question or IssueHey so, recently downloaded/added MP3’s are not showing up on Spotify, and I have to manually hit them in my files to have them appear on Spotify but it’s n...

  • Newbie
  •   Plan Premium Country United States Device Samsung S9 Operating System Android 10   My Question or Issue Hey so, recently downloaded/added MP3’s are not showing up on Spotify, a...
  • Vasil
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution current playing song disappears from bottom of screen and settings drop down

Heya, having some trouble with spotify, Hope someone can help, details are below.Thanks Aimee Please describe the problem:When listening to music (either downloaded or streaming) on my Galaxy S2, the current playing track section at the bottom of the...

  • Roadie
  • Heya, having some trouble with spotify, Hope someone can help, details are below. Thanks Aimee   Please describe the problem: When listening to music (either downloaded or streaming) on ...
  • jerrawa
  • Roadie
  • 18820 Views
  • 16 replies
  • 1 likes
  • 18820 Views
  • 16 replies
  • 1 likes

Not being able to delete downloaded playlists from Wear OS

Plan: PremiumCountry: BrazilDevice: Samsung Galaxy Watch 4 ClassicOS: Wear OS 3.2 Hi, I'm trying to delete some playlists that I downloaded some time ago by using the "Remove from Watch" option but it's not working. I saw some posts suggesting to rem...

  • Visitor
  • Plan: Premium Country: Brazil Device: Samsung Galaxy Watch 4 Classic OS: Wear OS 3.2   Hi,   I'm trying to delete some playlists that I downloaded some time ago by using the "Remove ...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Superuser Contribution Wrong spelling in german translation

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 10 My Question or IssueThe artists tab on the Library page seems to be translated incorrectly to german. "Artists" translates to "Künstler" in German, while the Spotify app on my...

  • Newbie
  • Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 10   My Question or Issue The artists tab on the Library page seems to be translated incorrectly to germa...
  • CarlosE
  • Moderator
  • 421 Views
  • 3 replies
  • 0 likes
  • 421 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to stop podcasts from rewinding a couple minutes when un-paused?

Spotify premiumUSASamsung galaxy s7 Sometimes when I pause spotify, and then resume playback, it skips back 1-2 minutes. It happens mostly with podcasts, but also with music. It's not every single time, but it does occur frequently. It's very irritat...

  • Visitor
  • Spotify premium USA Samsung galaxy s7   Sometimes when I pause spotify, and then resume playback, it skips back 1-2 minutes. It happens mostly with podcasts, but also with music. It's not ev...
  • CarlosE
  • Moderator
  • 3598 Views
  • 3 replies
  • 3 likes
  • 3598 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify Kids - Amazon App Store

PlanSpotify FamilyCountryUnited KingdomDevice(Amazon Fire) My Question or IssueHi, The new Spotify kids app isn't available on the Amazon App Store, are there any plans to add it? Thanks,Callum

  • Newbie
  • Plan Spotify Family Country United Kingdom Device (Amazon Fire)   My Question or Issue Hi,   The new Spotify kids app isn't available on the Amazon App Store, are there any plans ...
  • Lisadwbb
  • Casual Listener
  • 4710 Views
  • 6 replies
  • 25 likes
  • 4710 Views
  • 6 replies
  • 25 likes

Re: Now Playing bar missing on Android

I am having a problem when listening to Spotify on my phone: quite often the app seems to lock up and I cannot pause or stop playing the content, even if I get a call. I have to restart my phone to get the Spotify content to stop playing! The normal ...

  • Regular
  • I am having a problem when listening to Spotify on my phone: quite often the app seems to lock up and I cannot pause or stop playing the content, even if I get a call. I have to restart my phone to g...
  • 364 Views
  • 0 replies
  • 1 likes
  • 364 Views
  • 0 replies
  • 1 likes

[Android][Playlists] playlist Auto changes mid playlist, autoplay off

I have a Playlist that is 8+ hours of songs, I have my Playlist set so it should start over when the end is reached. Also have auto play turned off. After a certain number of tracks play from my Playlist, the app automatically switches to another ran...

  • Visitor
  • I have a Playlist that is 8+ hours of songs, I have my Playlist set so it should start over when the end is reached. Also have auto play turned off. After a certain number of tracks play from my Play...
  • Amayy
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Bell 🔔 Notification no longer loads and says "Something Went Wrong, Have Another Go". Help me

PlanPremiumCountryKenyaDeviceRedmi 9C Operating SystemAndroid Oreo My Question or IssueMy bell Notification no longer loads up the latest podcasts and music I've subscribed to. It asks me to keep reloading but never brings the podcasts on. Help me ou...

  • Regular
  • Plan Premium Country Kenya Device Redmi 9C  Operating System Android Oreo   My Question or Issue My bell 🔔 Notification no longer loads up the latest podcasts and music I've...
  • Nderish
  • Regular
  • 292 Views
  • 6 replies
  • 1 likes
  • 292 Views
  • 6 replies
  • 1 likes

Superuser Contribution Local Files don't appear in Android app

I have enabled Local Files in the settings of the app, but when going into the Local Files "playlist" in My Library, nothing shows up even though I have multiple tracks stores on my phone.

  • Casual Listener
  • I have enabled Local Files in the settings of the app, but when going into the Local Files "playlist" in My Library, nothing shows up even though I have multiple tracks stores on my phone.
  • Dian
  • Spotify Legend
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
  • 0 likes

Superuser Contribution Eliminar músicas "no disponibles"

He agregado músicas a mi biblioteca que ahora por alguna razón ya no están disponibles, y cuando quiero eliminarlas no me aparece dicha opción.

  • Casual Listener
  • He agregado músicas a mi biblioteca que ahora por alguna razón ya no están disponibles, y cuando quiero eliminarlas no me aparece dicha opción.
  • Eni
  • Moderator
  • 1539 Views
  • 4 replies
  • 0 likes
  • 1539 Views
  • 4 replies
  • 0 likes