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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27877 Views
  • 59 replies
  • 23 likes
  • 27877 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870420 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870420 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24748 Views
  • 3 replies
  • 0 likes
  • 24748 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs skipping, no play bar, AND MORE lol

there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just pause randomly or skip a few seconds in, and it's ...

  • Newbie
  • there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just...
  • Alex
  • Spotify Legend
  • 232 Views
  • 1 replies
  • 3 likes
  • 232 Views
  • 1 replies
  • 3 likes

Superuser Contribution Android "No Internet Connection" Bug

I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninstalled and reinstalled the app, disabled my VPN, enab...

  • Newbie
  • I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninsta...
  • Yordan
  • Moderator
  • 569 Views
  • 3 replies
  • 0 likes
  • 569 Views
  • 3 replies
  • 0 likes

Superuser Contribution No funciona el modo offline

Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias

  • Regular
  • Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias
  • OscarDC
  • Moderator
  • 3830 Views
  • 7 replies
  • 0 likes
  • 3830 Views
  • 7 replies
  • 0 likes

Superuser Contribution lieder werden bei Benutzung der App ständig herunter geladen

Hallo,1. Problem, starte ich die App fängt diese sofort an Titel herunter zu laden und es dauert ewig bis dieser Vorgang abgeschlossen ist.2. Problem, sobald ich Kopfhörer benutze (Bluetooth oder Kabel) kommen ständig Unterbrechungen bei den Titeln. ...

  • Visitor
  • Hallo, 1. Problem, starte ich die App fängt diese sofort an Titel herunter zu laden und es dauert ewig bis dieser Vorgang abgeschlossen ist. 2. Problem, sobald ich Kopfhörer benutze (Bluetooth oder...
  • Vasil
  • Moderator
  • 1170 Views
  • 1 replies
  • 0 likes
  • 1170 Views
  • 1 replies
  • 0 likes

Superuser Contribution New UI won't let me turn off shuffle on playlist

Spoiler (Highlight to read) PlanPremiumCountryUkDevice Samsung Galaxy S20Operating System My Question or Issue When I play something from a playlist the shuffle button has disappeared from the now playing. However once I press the big green triangle ...

  • Music Fan
  •   Plan Premium Country Uk Device  Samsung Galaxy S20 Operating System     My Question or Issue   When I play something from a playlist the shuffle button has disa...
  • Yordan
  • Moderator
  • 1607 Views
  • 13 replies
  • 0 likes
  • 1607 Views
  • 13 replies
  • 0 likes

Superuser Contribution Why does Spotify keep randomly playing at night?

Spotify keeps playing random songs on my phone at night. I do not have an alarm set. I have a Google pixel 6 pro. I have tried uninstalling and reinstalling Spotify. Also logging out and back in.

  • Visitor
  • Spotify keeps playing random songs on my phone at night. I do not have an alarm set. I have a Google pixel 6 pro. I have tried uninstalling and reinstalling Spotify. Also logging out and back in.
  • Yordan
  • Moderator
  • 1434 Views
  • 1 replies
  • 0 likes
  • 1434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't like songs anymore, nothing has helped

I've had Spotify for about 5 months, and about a week ago it stopped allowing me to add or remove songs from my liked playlist. When I click the like button, it just says "Added to Liked playlist" but when I go to the playlist, it doesn't show up. I ...

  • Visitor
  • I've had Spotify for about 5 months, and about a week ago it stopped allowing me to add or remove songs from my liked playlist. When I click the like button, it just says "Added to Liked playlist" bu...
  • Jeremy
  • Spotify Legend
  • 1153 Views
  • 1 replies
  • 0 likes
  • 1153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue inaccessible, button greyed out

PlanPremiumCountryCanadaDeviceSamsung Galaxy J3Operating SystemAndroid 9Spotify Version8.5.25.894 My Question or IssueI cannot access my queue. The button is in the bottom right but it is greyed out. When I click it nothing happens. I habd already do...

  • Visitor
  • Plan Premium Country Canada Device Samsung Galaxy J3 Operating System Android 9 Spotify Version 8.5.25.894   My Question or Issue I cannot access my queue. The button is in the botto...
  • Jeremy
  • Spotify Legend
  • 1900 Views
  • 13 replies
  • 0 likes
  • 1900 Views
  • 13 replies
  • 0 likes

Unable to listen to music on Galaxy Watch 4 (not using bluetooth)

I have been having issues trying to play Spotify directly on my watch without connecting Bluetooth headphones. Before I would use it on my Galaxy Watch 2 Active but it seems I have issues with the Galaxy 4 Classic. Is there a reason for not being abl...

  • Casual Listener
  • I have been having issues trying to play Spotify directly on my watch without connecting Bluetooth headphones.  Before I would use it on my Galaxy Watch 2 Active but it seems I have issues with ...
  • 239 Views
  • 0 replies
  • 1 likes
  • 239 Views
  • 0 replies
  • 1 likes

Superuser Contribution Lyrics now showing

Hi, I've been able to see several songs on spotify in which the lyrics are available, but when I try to read the lyrics they don't show on the bottom of the songs' screen. I even updated the app to it's new version and it won't appear. Can I get some...

  • Visitor
  • Hi, I've been able to see several songs on spotify in which the lyrics are available, but when I try to read the lyrics they don't show on the bottom of the songs' screen. I even updated the app to i...
  • OscarDC
  • Moderator
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play music on Android if PC app is running

PlanFamilyCountryFrance DeviceOne Plus 6Operating SystemAndroid Oxygen OS 10.3.5 My Question or IssueIf on my PC I have Spotify application started (playing music or not)I can't listen music on my phone anymoreI need to turn off the PC application to...

  • Visitor
  • Plan Family Country France   Device One Plus 6 Operating System Android Oxygen OS 10.3.5   My Question or Issue If on my PC I have Spotify application started (playing music or n...
  • AndresM
  • Spotify
  • 431 Views
  • 3 replies
  • 1 likes
  • 431 Views
  • 3 replies
  • 1 likes