Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27321 Views
  • 59 replies
  • 23 likes
  • 27321 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870178 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870178 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24690 Views
  • 3 replies
  • 0 likes
  • 24690 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle mode deactivates automatically after choosing a song from the library/playlist

PlanPremiumCountryItalyDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueI start playing music by pressing on shuffle listen green button at top. Everything's fine so far. Then, after selecting a specific song from the library or playlist,...

  • Newbie
  • Plan Premium Country Italy Device OnePlus 5 Operating System Android 9   My Question or Issue I start playing music by pressing on shuffle listen green button at top. Everything's fine...
  • Alex
  • Spotify Legend
  • 514 Views
  • 4 replies
  • 1 likes
  • 514 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Android] Shuffle turns ON automatically when selecting new song from the playlist

Issue: Shuffle mode turns on automatically when selecting new song from the playlist. Steps to reproduce:I had the shuffle turned off and selected a new song from the same playlist, now the shuffle mode is on, without me pressing the shuffle button. ...

  • Roadie
  • Issue:  Shuffle mode turns on automatically when selecting new song from the playlist.   Steps to reproduce: I had the shuffle turned off and selected a new song from the same playlist,...
  • Eni
  • Moderator
  • 468 Views
  • 2 replies
  • 0 likes
  • Android
  • 468 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo

PlanFreeCountrySpainDeviceOnePusOperating SystemAndroid 11 updated 01-01-2022My Question or IssueSpotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo.I have updated the latest radio-cd firmware and doesn't work.I can't access librar...

  • Casual Listener
  • Plan Free Country Spain Device OnePus Operating System Android 11 updated 01-01-2022 My Question or Issue Spotify Bluetooth It doesn't work controls and Metadata JVC Car Stereo. I have up...
  • franpinera
  • Casual Listener
  • 315 Views
  • 2 replies
  • 0 likes
  • Android
    Car Bluetooth
    Car Stereo
  • 315 Views
  • 2 replies
  • 0 likes

Superuser Contribution App crashes on android

PlanPremiumCountryCanada DeviceSamsung note 20 ultraOperating SystemAndroid My Question or IssueThe app crashes as soon as I hit the log in button. I'm trying to log in with my email but before I can put any email or password in it crashes and closed...

  • Casual Listener
  •   Plan Premium Country Canada  Device Samsung note 20 ultra Operating System Android    My Question or Issue The app crashes as soon as I hit the log in button. I'm try...
  • Jeremy
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Android
    Log in problem
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing album after five songs and then starts playing something else

PlayPremiumCountryUSA DeviceSamsung Galaxy S21+Operating System My Question or IssueI start playing an album on Spotify in normal order, and after the fifth song, Spotify will stop playing the album and move on to "Radio based on album". Therefore, i...

  • Regular
  • Play Premium Country USA   Device Samsung Galaxy S21+ Operating System     My Question or Issue I start playing an album on Spotify in normal order, and after the fifth song...
  • Jeremy
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Lyrics don't show on my android phone

PlanPremiumCountryGermanyDeviceNokia 7.2Operating SystemAndroid 10 My Question or IssueI don't have working lyrics on my phone and also don't have them on my previous phone, which was a Samsung M12 with Android 11. I don't have the lyrics option for ...

  • Visitor
  • Plan Premium Country Germany Device Nokia 7.2 Operating System Android 10   My Question or Issue I don't have working lyrics on my phone and also don't have them on my previous phone, ...
  • Taylith
  • Community Legend
  • 207 Views
  • 1 replies
  • 1 likes
  • 207 Views
  • 1 replies
  • 1 likes

Statusbar and navbar must be transparent

PlanPremiumCountryItalyDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueAs title says, navbar and statusbar have to be transparent. It's one of the rules for a good UI in Google's guidelines, and for a good reason.It would ...

  • Casual Listener
  • Plan Premium Country Italy Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue As title says, navbar and statusbar have to be transparent. It's one of the...
  • dinomight
  • Spotify Star
  • 453 Views
  • 1 replies
  • 19 likes
  • 453 Views
  • 1 replies
  • 19 likes

Superuser Contribution Android app starts Shuffle all by itself

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S21 plusOperating SystemAndroid My Question or IssueI have an issue since a couple of days, that whenever I start any playlist or track that I have found and want to play.Everytime when I select a tra...

  • Music Fan
  • Plan Premium Country Netherlands Device Samsung Galaxy S21 plus Operating System Android   My Question or Issue I have an issue since a couple of days, that whenever I start any playli...
  • Jeremy
  • Spotify Legend
  • 1025 Views
  • 4 replies
  • 1 likes
  • 1025 Views
  • 4 replies
  • 1 likes

Superuser Contribution Adverts won't start

PlanFreeCountryUSADeviceMoto G Power ( XT2041-4 )Operating SystemAndroid 11 My Question or IssueTwo issues.1. Same two adverts constantly playing throughout the night ( taco bell & steyer university ). 2. When an advert break happens, sometimes nothi...

  • Casual Listener
  • Plan Free Country USA Device Moto G Power ( XT2041-4 ) Operating System Android 11   My Question or Issue Two issues. 1. Same two adverts constantly playing throughout the night ( t...
  • Jeremy
  • Spotify Legend
  • 346 Views
  • 5 replies
  • 0 likes
  • adverts
    lock screen
    not playing
  • 346 Views
  • 5 replies
  • 0 likes

the app is totally broken on my phone only.

PlanPremiumCountryCanada Devicenote 20 ultra Operating System Android 12My Question or Issueso when i got to log in i hit the log in button and the app crashes nothing i do fixes it ive tried uninstalling reinstalling, I've cleared the cash, and rest...

  • Casual Listener
  •   Plan Premium Country Canada  Device note 20 ultra  Operating System  Android 12 My Question or Issue so when i got to log in i hit the log in button and the app crashe...
  • Taylith
  • Community Legend
  • 330 Views
  • 1 replies
  • 1 likes
  • Android
    Android 12
    C
    Cant log in
  • 330 Views
  • 1 replies
  • 1 likes

Superuser Contribution Autoplay not working correctly

Spotify autoplay is not working for me either but its only when I am using spotify connect to stream to my chromecasts (one in the living room and one in the kitchen) that its not working and its only when I am using my android phone (pixel 4a). So w...

  • Regular
  • Spotify autoplay is not working for me either but its only when I am using spotify connect to stream to my chromecasts (one in the living room and one in the kitchen) that its not working and its onl...
  • Rei_Sundance
  • Newbie
  • 2244 Views
  • 22 replies
  • 2 likes
  • Android
  • 2244 Views
  • 22 replies
  • 2 likes

Superuser Contribution Sorting by genre from phone and playing song to desktop breaks the app.

PlanPremiumCountryUnited StatesDevicePhone: Google Pixel 6 ProComputer: Windows 10, AMD processor/GPU (if for any reason it would matter)Operating SystemAndroid 12 and Windows 10 My Question or Issue When sorting by genre on my phone and using my des...

  • Newbie
  • Plan Premium Country United States Device Phone: Google Pixel 6 Pro Computer: Windows 10, AMD processor/GPU (if for any reason it would matter) Operating System Android 12 and Windows 10 &nb...
  • Jeremy
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 1 likes
  • Android
    genre
    Windows
  • 527 Views
  • 1 replies
  • 1 likes

Superuser Contribution Pop-up of "The song has been added to your playlist" shows when not relevant

PlanPremiumCountryLatviaDeviceSamsung Galaxy Note 10+ (SM-N975F/DS)Operating SystemAndroid 12, OneUI 4.0Spotify version8.7.10.1049 beta IssueSpotify shows a pop-up as if a song would've been added to a playlist, when pressing back button from full sc...

  • Regular
  • Plan Premium Country Latvia Device Samsung Galaxy Note 10+ (SM-N975F/DS) Operating System Android 12, OneUI 4.0 Spotify version 8.7.10.1049 beta   Issue Spotify shows a pop-up as if ...
  • Kiril
  • Moderator
  • 442 Views
  • 7 replies
  • 0 likes
  • 442 Views
  • 7 replies
  • 0 likes

I am unable to play any new song on my Spotify app

I have a troubleshooting problem, for about the last two months my Spotify app has been faulty on my mobile phone, I can add song to my liked songs, I can see songs radios, artists radios, I can search a song, but when I click on it to play it, it wo...

  • Newbie
  •   I have a troubleshooting problem, for about the last two months my Spotify app has been faulty on my mobile phone, I can add song to my liked songs, I can see songs radios, artists radios, I ...
  • Taylith
  • Community Legend
  • 247 Views
  • 1 replies
  • 1 likes
  • 247 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Connect] How can I Remove devices?

I am unable to remove devices connected to my spotify account. Other devices that i didn't connect are listening from my spotify account. How can i remove all of them? I have already tried remove access option from APPS but it didn't work.

  • Visitor
  • I am unable to remove devices connected to my spotify account. Other devices that i didn't connect are listening from my spotify account. How can i remove all of them? I have already tried remove acc...
  • Eni
  • Moderator
  • 486 Views
  • 1 replies
  • 0 likes
  • Android
    Connect
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryBoliviaDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueI have problems with the lyrics, they are not showing on my phone, I used to have a Samsung Galaxy S8 and even on that phone I couldn't see the lyrics, I ...

  • Newbie
  •   Plan Premium Country Bolivia Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue I have problems with the lyrics, they are not showing on my phone, I u...
  • Eni
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back scroll bar and/or add jump to [letter]

In your liked songs or playlists, there used to be a scroll option to the right of the screen to go through your songs but now there's only the search bar at the top. Please re-add this feature. It would also be good to have a jump to [letter] option...

  • Visitor
  • In your liked songs or playlists, there used to be a scroll option to the right of the screen to go through your songs but now there's only the search bar at the top. Please re-add this feature.&nbsp...
  • Eni
  • Moderator
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist radio is missing on Android

PlanPremiumCountryUSADeviceLG G8Operating SystemAndroid My Question or IssueI seem to be experiencing the same issue covered in this topic: https://community.spotify.com/t5/Ongoing-Issues/Android-Playlist-radio-feature-missing/idi-p/5153300#comments ...

  • Regular
  • Plan Premium Country USA Device LG G8 Operating System Android   My Question or Issue I seem to be experiencing the same issue covered in this topic: https://community.spotify.com...
  • Jeremy
  • Spotify Legend
  • 2073 Views
  • 12 replies
  • 0 likes
  • 2073 Views
  • 12 replies
  • 0 likes

Superuser Contribution [BUG] Songs automatically created in duplicates/triplicates

PlanPremium CountryNetherlands (but dowloaded Spotify in Sweden) DeviceAndroid (Samsung Galaxy A51) Operating SystemAndroid version 11One UI version 3.1Spotify 8.7.6.1083 My Question or IssueThis issue has been happening for a very long time for me (...

  • Regular
  • Plan Premium   Country Netherlands (but dowloaded Spotify in Sweden)   Device Android (Samsung Galaxy A51)   Operating System Android version 11 One UI version 3.1 Spotify ...
  • Elena
  • Moderator
  • 841 Views
  • 7 replies
  • 0 likes
  • 841 Views
  • 7 replies
  • 0 likes

I have changed my playlist cover, but when I share it on messenger or instagram story there is old

PlanPremiumCountryPolandDeviceXiaomi Mi 9Operating SystemAndroid 10 My Question or IssueI changed my playlist cover on my PC. It loaded fine on the phone and also on computer, however when I shared it to my friend at first, there was an old cover, bu...

  • Visitor
  • Plan Premium Country Poland Device Xiaomi Mi 9 Operating System Android 10   My Question or Issue I changed my playlist cover on my PC. It loaded fine on the phone and also on computer...
  • natsu90
  • Casual Listener
  • 1179 Views
  • 2 replies
  • 0 likes
  • 1179 Views
  • 2 replies
  • 0 likes