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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27897 Views
  • 59 replies
  • 23 likes
  • 27897 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870426 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870426 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24752 Views
  • 3 replies
  • 0 likes
  • 24752 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android] Progress bar not working when playing podcasts. Progress sits on 0 despite podcast playing

PlanPremiumCountryUKDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueToday the progress bar on my Spotify stopped working but only when playing podcasts. When I play a podcast it just sits on 0.00 despite the podcast playing. Th...

  • Regular
  • Plan Premium Country UK Device Samsung Galaxy S10 Operating System Android 12   My Question or Issue Today the progress bar on my Spotify stopped working but only when playing podcasts...
  • Aznkid770
  • Casual Listener
  • 669 Views
  • 21 replies
  • 7 likes
  • 669 Views
  • 21 replies
  • 7 likes

Superuser Contribution spotify simply goes blank in my tablet after hours of not using it..but it is okay on my smartphone.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuethe spotify app simply does not appear on my tablet..i use samsung and honor both have same i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue the spo...
  • OscarDC
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Backup Offline Playlist and Downloaded Musics

We are Premium Spotify users. We create lots of playlists and download lots of musics. If my phone stops working or does not work a feature properly, I should have the ability of backup spotify playlists and musics. I downloaded 8GB music with Spotif...

  • Newbie
  • We are Premium Spotify users. We create lots of playlists and download lots of musics. If my phone stops working or does not work a feature properly, I should have the ability of backup spotify playl...
  • Apg1991
  • Casual Listener
  • 2159 Views
  • 3 replies
  • 4 likes
  • 2159 Views
  • 3 replies
  • 4 likes

reinstalling spotify

PlanPremiumCountryIndia Device(Samsung Galaxy A31)Operating System(Android) My Question or IssueWould reinstalling spotify delete my liked songs?

  • Visitor
  • Plan Premium Country India   Device (Samsung Galaxy A31) Operating System (Android)   My Question or Issue Would reinstalling spotify delete my liked songs?  
  • Anyk17
  • Rising Star 3
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect on s23 ultra vs on s21 ultra

Hello My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is.Both have same settings in the app, both logged in with my account , premium user My S21 ultra identifies the network player as well as other pl...

  • Casual Listener
  • Hello  My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is. Both have same settings in the app, both logged in with my account , premium user&nb...
  • haimon
  • Newbie
  • 937 Views
  • 9 replies
  • 1 likes
  • 937 Views
  • 9 replies
  • 1 likes

Superuser Contribution plus button missing

PlanPremiumCountryUnited statesDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 13 My Question or IssueMy issue is that the plus button is now replaced by the heart and I don't know why they would switch it back to the heart so i was wondering i...

  • Newbie
  • Plan Premium Country United states Device Samsung Galaxy S22 Ultra Operating System Android 13   My Question or Issue My issue is that the plus button is now replaced by the heart and ...
  • holzkohlengrill
  • Casual Listener
  • 852 Views
  • 11 replies
  • 8 likes
  • 852 Views
  • 11 replies
  • 8 likes

Superuser Contribution Stop auto play when connected to Bluetooth

Come on Spotify. How long do we need to wait for this simple fix? It is unbelievably annoying to have Spotify autostart in my car. 'oh, we can't control that that's an Android issue blah blah blah blah blah...' oh yeah it is an Android issue but ther...

  • Music Fan
  • Come on Spotify. How long do we need to wait for this simple fix? It is unbelievably annoying to have Spotify autostart in my car. 'oh, we can't control that that's an Android issue blah blah blah bl...
  • Cblennie
  • Visitor
  • 4011 Views
  • 10 replies
  • 19 likes
  • 4011 Views
  • 10 replies
  • 19 likes

Superuser Contribution I can't add nor find the spotify playlist widget, what can I do?

As far as I know, you can find the 'Add to HomeScreen' feature once you tap the three dots next to a playlist, I don't have that feature, what can I do?

  • Visitor
  • As far as I know, you can find the 'Add to HomeScreen' feature once you tap the three dots next to a playlist, I don't have that feature, what can I do?
  • wjk3
  • Casual Listener
  • 4251 Views
  • 13 replies
  • 0 likes
  • 4251 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Explore your genres suddenly gone

PlanPremiumCountryGermanyDeviceXiaomi Redmi Note 10 ProOperating SystemAndroid My Question or IssueHello, I had the „Explore your genres“ feature via the Android app when I opened the search. Now the feature has suddenly disappeared. I am aware that ...

  • Gig Goer
  • Plan Premium Country Germany Device Xiaomi Redmi Note 10 Pro Operating System Android   My Question or Issue Hello,   I had the „Explore your genres“ feature via the Android app...
  • Joan
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound too low on Android that increases when I pause

Hello,I'm writing because I've had a problem with Spotify on my Android phone (OnePlus 6) for several weeks now. The sound is abnormally low when I want to listen to music, I've seen that there are many topics with this problem. But on top of that I ...

  • Casual Listener
  • Hello, I'm writing because I've had a problem with Spotify on my Android phone (OnePlus 6) for several weeks now. The sound is abnormally low when I want to listen to music, I've seen that there are...
  • Hashira
  • Casual Listener
  • 1077 Views
  • 7 replies
  • 1 likes
  • 1077 Views
  • 7 replies
  • 1 likes

Deleted Social Media Because Mindless Swiping Makes Me Depressed. Don't Make Me Delete Spotify Too.

PlanPremiumCountryUsaDeviceSamsung Galaxy Flip 3Operating SystemAndroid My Question or IssueThere's a reason I don't have a TikTok or a Twitter or anything like that. Mindlessly swiping in a social media app is a icky gross bad feeling to me. I'm not...

  • Music Fan
  • Plan Premium Country Usa Device Samsung Galaxy Flip 3 Operating System Android   My Question or Issue There's a reason I don't have a TikTok or a Twitter or anything like that. Mindle...
  • 89 Views
  • 0 replies
  • 0 likes
  • 89 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shared playlists are not showing up in Spotify Kids?

I went into the grown-up settings and shared two playlists I made for my kid, but they don't show up in his shared playlists, just a blank screen. My kid uses a Samsung Galaxy S10.

  • Visitor
  • I went into the grown-up settings and shared two playlists I made for my kid, but they don't show up in his shared playlists, just a blank screen. My kid uses a Samsung Galaxy S10.
  • B7M
  • Visitor
  • 1049 Views
  • 5 replies
  • 1 likes
  • 1049 Views
  • 5 replies
  • 1 likes

Superuser Contribution log in issues

PlanFree/PremiumCountry Device cricket debut smart Operating System android 12 My Question or Issue / after disabling google's play service and play store i got a message from google saying spotify won't work unless i enabled google's services, now i...

  • Visitor
  • Plan Free/Premium Country   Device  cricket debut smart   Operating System  android 12       My Question or Issue / after disabling  google's pla...
  • Novy
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't let me play any music, app just is permanently loading

PlanPremiumCountryPortugalDevicePOCO X3 ProOperating SystemMIUI Global 14.0.2Android 13 My Question or IssueInitially the app started taking a long time to load, it always showed up "No internet connection" despite it being connected, but in about 1 ...

  • Newbie
  • Plan Premium Country Portugal Device POCO X3 Pro Operating System MIUI Global 14.0.2 Android 13   My Question or Issue Initially the app started taking a long time to load, it always ...
  • Eni
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android TV app ignores that songs were hidden on other devices and still shows them.

PlanPremiumCountryUSDeviceSony Bravia: Android 9Samsung S22 Ultra: Android 11PC(s): Windows 10&11 My Question or Issue Spotify for Android TV v 1.76.1 will show songs in a playlist (not even greyed out) that have been hidden from said playlist on my ...

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  • Regular
  •   Plan Premium Country US Device Sony Bravia: Android 9 Samsung S22 Ultra: Android 11 PC(s): Windows 10&11   My Question or Issue  Spotify for Android TV v 1.76.1 w...
  • Lyubka
  • Moderator
  • 118 Views
  • 2 replies
  • 0 likes
  • 118 Views
  • 2 replies
  • 0 likes

Headset Play/Pause/Skip - Forward/Backward NOT WORKING

PlanPremiumCountryDenmarkDeviceOnePlus 3TOperating SystemAndroid 8.0 My Question or IssueApproximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume up/down works, but Play, Pause, and Skip does not work anymore. Logging out...

  • Casual Listener
  • Plan Premium Country Denmark Device OnePlus 3T Operating System Android 8.0   My Question or Issue Approximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume...
  • Azazel2205
  • Casual Listener
  • 7915 Views
  • 5 replies
  • 2 likes
  • Android
    backward
    bluetooth
    bug
    control
    Forward
    headset
    media
    media control
    media keys
    pause
    Play
    repeating
    skip
  • 7915 Views
  • 5 replies
  • 2 likes

Superuser Contribution Equalizer Issues Bass Boost

PlanPremiumCountry United StatesDevice(Pixel 7)Operating System(Android 14) My Question or IssueWhen enabling Equalizer, bass boost is now automatically on, making the music sound flat when its set at none, when sliding the bass boost enhancement all...

  • Casual Listener
  •   Plan Premium Country  United States Device (Pixel 7) Operating System (Android 14)   My Question or Issue When enabling Equalizer, bass boost is now automatically on, maki...
  • AlejaR
  • Moderator
  • 382 Views
  • 4 replies
  • 0 likes
  • 382 Views
  • 4 replies
  • 0 likes