Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27856 Views
  • 59 replies
  • 23 likes
  • 27856 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870413 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870413 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24746 Views
  • 3 replies
  • 0 likes
  • 24746 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Mobile app skipping songs/ albums

Hi there. In last couple of weeks Spotify keeps skipping and jumping songs within albums and if I've more than one album saved by an artist, spotify randomly shuffles through those too. I never hit Shuffle Play. Updated two days ago and no change. V ...

  • Casual Listener
  • Hi there. In last couple of weeks Spotify keeps skipping and jumping songs within albums and if I've more than one album saved by an artist, spotify randomly shuffles through those too. I never hit S...
  • Susan_GP
  • Moderator
  • 4866 Views
  • 6 replies
  • 0 likes
  • 4866 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify app will auto-start up with playback playing from a different location daily

I have Spotify running 24/7 generally in my office (I just mute the speakers at the end of each working day). It connects to a speaker via bluetooth from a Mac mini in the office. The Spotify app on my Android phone (Samsung Galaxy A53) auto-starts u...

  • Music Fan
  • I have Spotify running 24/7 generally in my office (I just mute the speakers at the end of each working day). It connects to a speaker via bluetooth from a Mac mini in the office.   The Spotif...
  • Lyubka
  • Moderator
  • 237 Views
  • 3 replies
  • 0 likes
  • 237 Views
  • 3 replies
  • 0 likes

listen same music on android phone and pc windows at the same time

PlanPremiumCountryCanadaDevicepixel 7 (android) and pc Windows 10Operating SystemAndroid and Windows 10 My Question or IssueI want to listen the same music on my phone (android) and my pc (windows 10). I saw spotify connect to broadcast music on many...

  • Newbie
  • Plan Premium Country Canada Device pixel 7 (android) and pc Windows 10 Operating System Android and Windows 10   My Question or Issue I want to listen the same music on my phone (...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por qué no pueden pueden procesar mi pago?

Supongo que será la renovación con cambio de tarjetas. Puedo pagar desde Mercado Pago?

  • Visitor
  • Supongo que será la renovación con cambio de tarjetas. Puedo pagar desde Mercado Pago?
  • Not applicable
  • 214 Views
  • 3 replies
  • 0 likes
  • 214 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hola buenas tardes, mi aplicación no me deja reproducir nada,

Tengo plan familiar, tuve que cancelar la tarjeta y no se absorbió el pago, cuando restablecí premium no me dejó reproducir nada, abro álbumes y dice que debo agregar canciones al album, y los míos igual están vacíos, aun estén recomendados en inicio...

  • Visitor
  • Tengo plan familiar, tuve que cancelar la tarjeta y no se absorbió el pago, cuando restablecí premium no me dejó reproducir nada, abro álbumes y dice que debo agregar canciones al album, y los míos i...
  • Alex
  • Spotify Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps stoping

When I open any list, it plays the first song and then it stops. Every Time I am using it.

  • Visitor
  • When I open any list, it plays the first song and then it stops. Every Time I am using it.
  • Dian
  • Spotify Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

360 audio today

Plan ?Free/Premium ......PremiumCountry...... UK Device Google .....Pixel 4a(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System .....Android 13(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis afternoon at about 17:30 t...

  • Visitor
  • Plan ? Free/Premium ......Premium Country...... UK   Device Google .....Pixel 4a (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System .....Android 13 (iOS 10, Android&nbsp...
  • 391 Views
  • 0 replies
  • 0 likes
  • 391 Views
  • 0 replies
  • 0 likes

The "widget" in the notification area is no longer showing in the phone link app

Since the last change of the "Now Playing" widget in the notification area of my Android phone, it is no longer showing in the MS Phone Link app on windows.For me this was an easy way to see,pause or skip music while working. Is there a way to get th...

Wilco_0-1692353134984.png
  • Regular
  • Since the last change of the "Now Playing" widget in the notification area of my Android phone, it is no longer showing in the MS Phone Link app on windows. For me this was an easy way to see,pause ...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Solved!! All Google Home speaker groups disappeared

PlanPremiumCountrySwedenDeviceGoogle Pixel 7Operating SystemAndroid My Question or IssueAfter I bought 2 JBL Link Music speakers and joined them to my Home, no speaker groups are listed in Spotify.Worked perfectly before with just Chromecast Audio de...

  • Casual Listener
  • Plan Premium Country Sweden Device Google Pixel 7 Operating System Android   My Question or Issue After I bought 2 JBL Link Music speakers and joined them to my Home, no speaker grou...
  • gorantornqvist
  • Casual Listener
  • 861 Views
  • 1 replies
  • 0 likes
  • 861 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists with more than 250 songs can´t be played on Android automotive

PlanPremiumCountryGermanyDevicePolestar 2 Operating SystemAndroid Automotive My Question or IssueOn Android Automotive ( Not android Auto) (Polestar 2) you only can play playlists up to 250 songs. Songs above that count aren´t shown in the playlist a...

  • Newbie
  • Plan Premium Country Germany Device Polestar 2  Operating System Android Automotive   My Question or Issue On Android Automotive ( Not android Auto) (Polestar 2) you only can play...
  • Oussie
  • Visitor
  • 412 Views
  • 3 replies
  • 0 likes
  • 412 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution App completely non-functional after returning to free plan.

PlanFreeCountryBelgiumDeviceOnePlus 8 ProOperating SystemAndroid My Question or IssueRecently my app seems to have stopped functioning like it should. This started happening after I returned to the free plan. I previously was part of a family plan. R...

  • Casual Listener
  • Plan Free Country Belgium Device OnePlus 8 Pro Operating System Android   My Question or Issue Recently my app seems to have stopped functioning like it should. This started happening ...
  • Susan_GP
  • Moderator
  • 271 Views
  • 3 replies
  • 0 likes
  • "android"
    "Bug"
  • 271 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle function error

PlanPremiumCountryNorwayDeviceSamsung Galaxy s10e My Question or IssueI've had a premium account for a long time, no payment issues, the premium is still active when I log in. But I tried to shuffle my playlist and I am told "you've discovered a prem...

  • Newbie
  •   Plan Premium Country Norway Device Samsung Galaxy s10e   My Question or Issue I've had a premium account for a long time, no payment issues, the premium is still active when I lo...
  • Lyubka
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove all downloads from another device to listen offlines with this one

I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed all sessions, re-install the app and clear cache and...

  • Casual Listener
  • I recently change my phone, I logged in spotify on my smartwatch to, but the application doesn't let me to download my playlist, saids it's somethinge related to another devices. I've alredy closed a...
  • Dian
  • Spotify Legend
  • 2669 Views
  • 5 replies
  • 0 likes
  • 2669 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Unable to use open.spotify.com via Firefox Nightly.

PlanFree/Premium: PremiumCountry: ENG Device: Fairphone FP4Operating System: Stock ROM (Android 12, Build FP4.SP2G.B.079.20230624) My Question or Issuehttps://github.com/webcompat/web-bugs/issues/125482#issue-1838492946

  • Music Fan
  • Plan Free/Premium: Premium Country: ENG   Device: Fairphone FP4 Operating System: Stock ROM (Android 12, Build FP4.SP2G.B.079.20230624)   My Question or Issue https://github.com/web...
  • rokejulianlockhart
  • Music Fan
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can not move the song bar

PlanFreeDeviceVivo Y21Operating SystemAndroid My Question or IssueI used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am not able to do that anymore. I can now also not be able to click the lyrics to mov...

  • Visitor
  •   Plan Free Device Vivo Y21 Operating System Android   My Question or Issue I used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am no...
  • MUEEN
  • Regular
  • 299 Views
  • 2 replies
  • 0 likes
  • 299 Views
  • 2 replies
  • 0 likes

Superuser Contribution La fonction enrichir à disparu ( android sur samsung S10e)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Matdu66
  • Visitor
  • 2202 Views
  • 2 replies
  • 0 likes
  • 2202 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot search when linking to internet via wifi

Plan Premium Country Taiwan Device Asus ZenFone 8 Operating System Android 13 My Question or Issue It shows no internet connected when I search. But the app can play music I never heard before in the same time! The issue only happens when I use WiFi ...

  • Newbie
  •   Plan   Premium   Country   Taiwan    Device   Asus ZenFone 8   Operating System   Android 13       My Question or Issu...
  • OscarDC
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in spotify on my new phone

PlanFree/Premium Device(Redmi Note 11R)Operating System(Andriod) My Question or IssueI can't log in to Spotify on my new phone. It works when logging in with my parent's devices and friends. It also cleared all cache and had also uninstall and reinst...

  • Casual Listener
  • Plan Free/Premium   Device (Redmi Note 11R) Operating System (Andriod)   My Question or Issue I can't log in to Spotify on my new phone. It works when logging in with my parent's d...
  • OscarDC
  • Moderator
  • 196 Views
  • 3 replies
  • 0 likes
  • 196 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify connect kills internet connection on router

PlanPremiumCountryAustriaDeviceSamsung Galaxy Tab A, Spotify Connect on Cambridge Audio CXNv2Operating SystemAndroid My Question or IssueSince a couple of weeks I am having issues with Spotify connect.The connection to my streamer works, songs can be...

  • Regular
  • Plan Premium Country Austria Device Samsung Galaxy Tab A, Spotify Connect on Cambridge Audio CXNv2 Operating System Android   My Question or Issue Since a couple of weeks I am having i...
  • Henriko8
  • Regular
  • 551 Views
  • 7 replies
  • 0 likes
  • 551 Views
  • 7 replies
  • 0 likes