Reply
Concert Regular
phrosen
Posts: 4
Registered: ‎10-07-2012
Accepted Solution

Contact Spotify Support?

How do I contact someone working for Spotify support?

Spotify
David
Posts: 3,648
Registered: ‎19-01-2012

Re: Contact Spotify Support?

[ Edited ]

We're right here. If you wanted to contact us directly, pop over to our contact form. Scroll up, click on "About", and then select "Contact Form" - link: Contact form - Support form

 

- Added link to contact form / hpguru -

-----
Spotify
Music Lover
rosie28
Posts: 1
Registered: ‎26-08-2012

Re: Contact Spotify Support?

Dear , Spotify

 

Excuse me but I absolutely love one direction and I frequently listen to them all the time on spottily and now it wont let me listen to them any more , this has also accured with a Connor Maynard song and it now says I have to upgrade my account to listen to this. I don't no if its just me but I am very annoyed, music should be free for al,l I don't have the money to upgrade, yet I want to listen to good quality music on spotify where as on you tube it buffers all the time so that is why I use spotify, pleases can u stop this thank you

 

Rosie Allan

Music Fan
Madeleinestuvän
Posts: 1
Registered: ‎29-08-2012

Re: Contact Spotify Support?

Jag betalar 99 kronor varje månad till er skit sida men det funkar ju inte!!!! Betala tillbaka tack, innan jag stämmer er.!
Music Fan
johannasymon
Posts: 1
Registered: ‎12-12-2012

Re: Contact Spotify Support?

Ik kan het contactformulier niet vinden.

Ik wil graag spotifier aanschaffen maar beschik niet over een visa op paypal rekening.

Kan ik ook op een andere manier betalen?

 

Peter
Posts: 40,389
Kudos: 11,136
Solutions: 3,106
Registered: ‎03-07-2012

Re: Contact Spotify Support?

The online contact form to talk to the Spotify support team is here.

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


If this post was helpful, please add kudos below!

Music Fan
bourbonparme
Posts: 1
Registered: ‎15-12-2012

Re: Contact Spotify Support?

Could you post the Dutch support number? Cannot find the form to request a number on the Dutch website. Many hoops to jump through to find help.

Peter
Posts: 40,389
Kudos: 11,136
Solutions: 3,106
Registered: ‎03-07-2012

Re: Contact Spotify Support?

Spotify don't do telephone support.

You can contact customer services no matter what country you are in by using the online contact form.

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


If this post was helpful, please add kudos below!

Music Fan
JMEClady
Posts: 1
Registered: ‎13-02-2013

Re: Contact Spotify Support?

Customer service -

 

I thought I cancelled my unlimited service in January and I finally cancelled the service. The service still charged me so I wanted to know if I could get my my money back for Febuary. Thak you

 

Jennifer

Peter
Posts: 40,389
Kudos: 11,136
Solutions: 3,106
Registered: ‎03-07-2012

Re: Contact Spotify Support?


JMEClady wrote:

Customer service -

 

I thought I cancelled my unlimited service in January and I finally cancelled the service. The service still charged me so I wanted to know if I could get my my money back for Febuary. Thak you

 

Jennifer


Hey! Welcome to the community :)

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you further with this.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


If this post was helpful, please add kudos below!

Announcements



Want to be a Rock Star?
Read about our Rock Star Program.
If you'd like to join, please make sure you read the attached pdf file and fill out this form:
Please log in (or register) to see the link.

Did you know?


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.