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Music Fan
m_oe
Posts: 1
Registered: ‎14-03-2012
Accepted Solution

Error 112

I installed Spotify but cannot connect. The signin process hangs and I get "error 112" after a while and mentioning a firewall issue.

 

What ports should be open for Spotify to connect? 

Music Lover
Kristin
Posts: 2
Registered: ‎08-03-2012

Re: Error 112

having the same problem....

Moderator
Richard
Posts: 4,199
Registered: ‎19-01-2012

Re: Error 112

Hey guys, error 112 is one of our connection problems. So it's worth checking your firewall/antivirus software and so on.

Since you asked for the ports, here's the info:
4070
78.31.8.0/21
193.182.8.0/21

The following ports will provide a more restricted flow:

78.31.8.0/24
78.31.12.0/24
193.182.8.0/24

At least, I think that's right. Let me know how you get on with those.
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Festival Fanatic
tbop
Posts: 8
Registered: ‎26-03-2012

Re: Error 112

Great... but how to convince my IT to open these ports? We're not in a dictatorial company so they don't mind we're listening to music here but I guess they did it for safety purpose or whatever else quirky stuffs.

 

I'm living in Germany and I also know the official authority regulating the royalties are very feared (it's called GEMA), I think you should really mention on your German website that spotify is legal and approved by GEMA authorities.

 

Cheers!

Music Fan
danestes
Posts: 1
Registered: ‎11-05-2012

Re: Error 112

Hey so I discovered my solution to this issue almost by accident! I had basicly given up on spotify after this (thread) message initaly poped up, its been a few weeks since I last used the desktop software after uninstalling due to the proxy 112 error. I tried everything in this post as well as many others and did a clean instal multiple times with no different results, just sadness. But then one day after giving up on it, I stumbled onto a spotify playlist embeded into a website, you know the ones that ask you if you have spotify if you click them (At this point i had the app uninstalled for a few weeks). Just for the hell of it i clicked it and it launched an in browser spotify instaltion routine which when completed opened and actualy launched the app with my profile signed in. No more error! I was pretty suprised and its been a few days now with no issues! I hope this could help the hopeless like mysef!

 

PS:  A strange thing to note is using this instalation method it made me go through the EULA popup again, dunno why.

Gig Goer
spdave123
Posts: 3
Registered: ‎02-06-2012

Re: Error 112

I'm having firewall issues and this is getting aggrivating.....

pjd
Gig Goer
pjd
Posts: 3
Registered: ‎06-06-2012

Re: Error 112

keep getting error 112, connection lost. i have turned off the windows firewall and my virgin media firewall and still it's the same.

 

Any ideas please as its been a few weeks, i'm paying a subscription and not getting the service.

pjd
Gig Goer
pjd
Posts: 3
Registered: ‎06-06-2012

Re: Error 112

ok, i think I've sorted it.        UNINSTALL SPOTIFY, RESTART PC, REINSTALL SPOTIFY, LOG IN.........EVERTHINGS OK.

 

 

pjd
Gig Goer
pjd
Posts: 3
Registered: ‎06-06-2012

Re: Error 112

FOR A WHILE...................................JUST CRASHED AGAIN!!!!!!
Festival Fanatic
tbop
Posts: 8
Registered: ‎26-03-2012

Re: Error 112

Any link to one of that embedded playlist would be very much appreciated! :)

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