Help - Desktop (Linux, Mac and Windows)

Showing results for 
Search instead for 
Do you mean 
Reply
Music Fan
Pierre_
Posts: 1
Registered: ‎13-03-2012

Firewall / Proxy settings ?

 

Hi guys, I do like spotify and use it everywhere from my laptop... as long as there is no enforced firewall/proxy over the LAN. So from home all is OK, when traveling sometimes it works, sometimes it doesn't. All I get is the folowing:

 

10:06:09.870 I [ap:1754] Connecting to AP C3.spotify.com:4070
10:06:14.873 E [ap:1692] AP Socket Error: Timeout reached (20000)
10:06:14.873 E [ap:4090] Connection error:  117
10:06:14.873 I [ap:1754] Connecting to AP C10.spotify.com:80
10:06:19.878 E [ap:1692] AP Socket Error: Timeout reached (20000)
10:06:19.878 E [ap:4090] Connection error:  117
10:06:19.878 I [ap:1754] Connecting to AP C6.spotify.com:443
10:06:24.883 E [ap:1692] AP Socket Error: Timeout reached (20000)
...

 

Anyway to setup LAN parameters for spotify ? I am a Linux/UNIX man, never used W.....s and don't want to touch it :smileymad: so any help is more than welcome !

 

Thanks in advance,

Pierre.

 

Garage Band
gferon
Posts: 29
Registered: ‎16-02-2012

Re: Firewall / Proxy settings ?

I guess you already know that, but did you try to setup the environment variable http_proxy to the proxy of your choice?

Concert VIP
ruffedgz
Posts: 7
Registered: ‎16-02-2012

Re: Firewall / Proxy settings ?

I don't know what version you have of spotify but in the new version I have (1:0.8.2.572.geb65f9a.433-1) give you an option to setup proxy settings in the properities section:

 

  • Open Spotify
  • Go to Edit >> Properties 
  • Scroll down until you see the 'Proxy' section

Screenshot of the proxy section:

spotify_proxy.png

Festival VIP
MatthewLeMahieu
Posts: 10
Registered: ‎30-09-2012

Re: Firewall / Proxy settings ?

If your having a problem with the connection going offline and online this worked for me

Announcements
Rock Star Program
Want to be a Rock Star?
Read about our Rock Star Program.

Beta test Spotify for iOS
Hi there.
Would you like a chance to beta test upcoming versions of Spotify for iOS? If the answer is a resounding "yes!" then please click here to read more.

Did you know?

More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.