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Concert VIP
Manoucho
Posts: 5
Registered: ‎04-04-2012
Accepted Solution

Lost all my starred songs but 9

Hi

 

I have a big issue, it seems that all my starred songs are gone, except the 9 most recent of them!

 

Could you please help me? I have months of music in there...

 

Thank you!!

Manu

Concert VIP
Manoucho
Posts: 5
Registered: ‎04-04-2012

Re: Lost all my starred songs but 9

Could somebody help me please?? I am PAYING for Spotify, and lost almost all my songs!

 

I have already fully uninstalled spotify and reinstalled, I still have only 9 starred songs left...

Concert Regular
alrize
Posts: 3
Registered: ‎26-04-2012

Re: Lost all my starred songs but 9

Hi,

Same happened to me. There're also the last most recent ones left but the rest of my +-1000 starred tracks are gone. I tried everything like you did. I'm seriously thinking about canceling my account.  I've been paying for spotify for two years and this is inacceptable.

 

Have you found any solution in the meantime?

 

 

Moderator
Moderator
Sam
Posts: 3,981
Registered: ‎19-01-2012

Re: Lost all my starred songs but 9

Manoucho - Sorry about the delay, I've just been into your account. All you need to do is log out and in again, and your tracks should be there waiting.
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Concert VIP
Manoucho
Posts: 5
Registered: ‎04-04-2012

Re: Lost all my starred songs but 9

Thanks a lot it works!!

Superfan
Elksong
Posts: 2
Registered: ‎19-07-2012

Re: Lost all my starred songs but 9

The account name is bronzezombie 

 

and ive got the same issue with my starred songs

 

if anyone could help that be fantastic, just got my mac and im used to the windows spotify QQ this one wont even let me search songs and such when i click the artist name etc.

 

 

Moderator
Moderator
Sam
Posts: 3,981
Registered: ‎19-01-2012

Re: Lost all my starred songs but 9

Elksong - We're experiencing a few difficulties with our servers at the minute, which might explain this. I've just been into your account, and they all seem to be there. If you could just hang on a little bit, they should reappear.
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Superfan
Elksong
Posts: 2
Registered: ‎19-07-2012

Re: Lost all my starred songs but 9

oh you're a darling thank you !

Fan
keturahfoster
Posts: 1
Registered: ‎20-09-2012

Re: Lost all my starred songs

I also have this problem, so frustrating! all of my starred songs have gone and all my playlists, and they've been replaced with two of somebody elses playlists!!? 

 

Please help! thanks in advance

Moderator
Moderator
Sam
Posts: 3,981
Registered: ‎19-01-2012

Re: Lost all my starred songs

Keturahfoster - It's probably best if you get in touch with Customer Support here. Just send an email over to these guys.

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