25-03-2012 05:53 PM
Hi...just downloaded and paid up to Spotify premium...so far everything looking ok except when I play any song it skips constantly...every 10secs or so...like a scratched CD...internet conection is decent so I have no idea what is going on. I am using a Mac. Obviously if I wasnt paying I wouldnt complain but paying for premium this should not happen, Open to ideas suggestions, help advice, Many thanks...
26-03-2012 07:19 AM
19-04-2012 01:37 AM - edited 19-04-2012 01:38 AM
This is happening to me as well but on a PC. Crossfade tracks was off but gapless playback was on. I tried turning both off and on and it fixed nothing. Every track i play skips like a scratched disc every 10 seconds or so. Why is it that paying money for an upgrade degrades the quality of the software? I only bought this subscription for mobile access. Instantly regretting it.
20-04-2012 03:38 PM
I've turned off the hardware acceleration, gapless, and crossfade and it does not fix it. I'm sure glad i'm paying 10 bucks a month for a service that only works correctly on my phone. :smileyfrustrated:
23-05-2012 09:29 AM
I started getting this problem today and thanks to this topic found the Preferences page :smileywink:
I have resolved the issue for myself by signing out of Facebook in the Prefrences page.
13-01-2013 02:59 AM
This problem happens when i playback Spotify on my Windows PC, but does not happen if i play Spotify music through my Sonos system. If i did not have Sonos i would cancel my Spotify subscription because it is totally unacceptable to try listen to music with these continual skips/jumps happening every approx 30 seconds like a scratch on an LP record. Maybe the problem is with my wireless modem's internet speed connection that my PC has which is not fast/strong enough to handle Spotify without skips/jumps???
I highly recommend that Spotify provide an answer to this problem so that their customers can know how to fix the situation.....otherwise Spotify will just lose those customers