Showing results for 
Search instead for 
Do you mean 
Reply
Concert Regular
pushdesigns
Posts: 4
Registered: ‎09-04-2012
Accepted Solution

Spotify Won't Open - Windows

Hello!

 

On a new computer for work (Windows). Have downloaded and tried to open Spotify a dozen times now.

 

Goes through Save and Run, installs and then asks for my password. After I hit log on (I use Spotify login not Facebook) - nothing happens. I can't open it and nothing pops up. I have deleted the old downloaded app files and tried to re-download. The same thing happens every time. It was working last week!

 

Can anyone help? I appreciate it!

Talent Scout
George
Posts: 273
Registered: ‎15-02-2012

Re: Spotify Won't Open - Windows

Is spotify.exe showing up in the task manager processes tab??

--
First was the record, then the cassette, the CD, then came along Spotify... that really did change everything!
Concert Regular
pushdesigns
Posts: 4
Registered: ‎09-04-2012

Re: Spotify Won't Open - Windows

It's not there.

 

This is so weird. Thanks for trying to help me!

Talent Scout
George
Posts: 273
Registered: ‎15-02-2012

Re: Spotify Won't Open - Windows

If it's not appearing in task manager, then it's definitely not running.

 

Have you tried running it in compatibility mode?

--
First was the record, then the cassette, the CD, then came along Spotify... that really did change everything!
Concert Regular
pushdesigns
Posts: 4
Registered: ‎09-04-2012

Re: Spotify Won't Open - Windows

Ok - just tried that. Still not opening.

 

Tried Windows:

Vista

95

2000

7

XP (service packs 2 and 3)

 

sadface.

 

Music Lover
ckel1221
Posts: 1
Registered: ‎23-10-2012

Re: Spotify Won't Open - Windows

The same thing happened to me for months. I would always Google "Spotify download" and download the setup file from the Spotify website, but then I uninstalled and went to https://www.facebook.com/music

If you click on a song, it'll download the setup file, which is different from the Spotify website's file. I had to try it twice, but it worked for me!

Gig Goer
Devgre
Posts: 3
Registered: ‎23-02-2012

Re: Spotify Won't Open - Windows

Happening to me too, Windows 7 x86. 

It gets to the login window but then closes as soon as I click log in. I have uninstalled and re-installed multiple times and nothing changes. There is also no spotify entry in the appdata folder.

Concert Regular
pushdesigns
Posts: 4
Registered: ‎09-04-2012

Re: Spotify Won't Open - Windows

This worked for me! FINALLY

 

I did have to try a few different links in Facebook and I did have an issue logging in with just my Spotify details - it told me that my firewall was blocking it.. though it wasn't. As soon as I logged in with my Facebook details, it worked!

 

Thanks!

Music Fan
lacrosse16
Posts: 1
Registered: ‎23-03-2013

Re: Spotify Won't Open - Windows

HI my count will not open it says it unexpectedly failed and askes if I want to reload so I do and I wont let me it just keeps saying flailed. What do I do to fix it?

Peter
Posts: 40,872
Kudos: 11,242
Solutions: 3,137
Registered: ‎03-07-2012

Re: Spotify Won't Open - Windows


lacrosse16 wrote:

HI my count will not open it says it unexpectedly failed and askes if I want to reload so I do and I wont let me it just keeps saying flailed. What do I do to fix it?


Hey :) 

 

What operating system (and version) are you using?

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


If this post was helpful, please add kudos below!

Announcements



Want to be a Rock Star?
Read about our Rock Star Program.
If you'd like to join, please make sure you read the attached pdf file and fill out this form:
Please log in (or register) to see the link.

Did you know?


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.