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Music Lover
Xinah
Posts: 2
Registered: ‎01-12-2012
Accepted Solution

Spotify Won't Open

[ Edited ]

When I double click on spotify it does not open.  I check the task manager and it shows up there, but nothing else happens. 

 

Things I've tried:

  •  Disabling Firewall and Anitvirus
  • Uninstalling and Reinstalling (complete with combing through the registry)
  • Restarting my computer
  • Closing the program through task manager and opening it again
  • Running it in compatability mode
  • Opening as administrator

And I'm still having the same problem I am running Windows 7 with Service Pack 1.

 

Help?

 

Edit: May it would help if I were more specific.  When I double click on Spoitfy, I see it in the processes section of task manager, but it doesn't show up in my applications section.  I don't know if that changes things.

Peter
Posts: 45,294
Kudos: 12,392
Solutions: 3,401
Registered: ‎03-07-2012
I'm a Community Rock Star

Re: Spotify Won't Open

Hey! Welcome to the community :) 

 

This is very strange, I have never seen this before!

Are you sure its not being opened but minimised to the system tray?

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

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Music Lover
Xinah
Posts: 2
Registered: ‎01-12-2012

Re: Spotify Won't Open

I'm sure, there's no spotify icon in my tray.

Music Lover
Ross_Crowther
Posts: 2
Registered: ‎25-02-2013

Re: Spotify Won't Open

I am having exactly the same problem as have a number of people on this forum.

 

I have another installation of windows and it works fine.

Music Lover
Ross_Crowther
Posts: 2
Registered: ‎25-02-2013

Re: Spotify Won't Open

I found a solution from another thread; you run windows in safe mode (F8 on startup) uninstall and reinstall, works fine for me afterwards.

Music Lover
TARDIS_girl
Posts: 2
Registered: ‎15-04-2013

Re: Spotify Won't Open

how do i do that? 

Music Lover
ElectrixLadyLan
Posts: 2
Registered: ‎30-08-2013

Re: Spotify Won't Open

This is a joke spotify, i want my £9.99 back,

 

I need to do this windows safe mode reinstall every time i want to use spotify, so i no longer want this terrible service.

 

Where is the contact us page?? Please refer me the contact details so and i can get a refund and i want all my profile details removed!!

Peter
Posts: 45,294
Kudos: 12,392
Solutions: 3,401
Registered: ‎03-07-2012
I'm a Community Rock Star

Re: Spotify Won't Open

Hey @ElectrixLadyLan :)

 

Sorry for the delay, 

You can get in touch with the customer services team directly using the online contact form and they will be more than happy to help you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Concert Regular
Yatzenty
Posts: 3
Registered: ‎30-01-2014

Re: Spotify Won't Open

Is there a final solution to the starting problem with Spotify? I am a Windows 8.1 user and once starting Spotify nothing happens. Appplcation apperas in the task list but I am unable to open it/play music. Even after I remove it from the list and try restarting. This is disapointing. Suggestions?

Peter
Posts: 45,294
Kudos: 12,392
Solutions: 3,401
Registered: ‎03-07-2012
I'm a Community Rock Star

Re: Spotify Won't Open

Does your computer have any security or other software running (or group policies on company laptops) which might be preventing Spotify from running correctly from the %appdata% folders?

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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