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Gig Goer
JosiasH
Posts: 3
Registered: ‎12-07-2013

Spotify keeps crashing my computer! :(

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:((((

It worked ok until it automatically reinstalled a fews days ago.

 

MichaelJerzak
Posts: 1,350
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Registered: ‎01-03-2013

Re: Spotify keeps crashing my computer! :(


JosiasH wrote:

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:((((

It worked ok until it automatically reinstalled a fews days ago.

 


Welcome to the Community! have you tried a clean reinstallation?

Michael
I AM NOT A SPOTIFY STAFF MEMBER| I'm a Spotify Community Expert
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Joe
Posts: 14,179
Registered: ‎06-04-2013

Re: Spotify keeps crashing my computer! :(

Also, it could be another app causing the crash so it's well worth checking your event log to see if anything else could be causing the problem.

Joe
I don't work for Spotify, I'm just here for the beer music

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Gig Goer
JosiasH
Posts: 3
Registered: ‎12-07-2013

Re: Spotify keeps crashing my computer! :(

Thank you for your advice!

 

Did a clean reinstall, still crashing my pc. 

It crashes my computer with or without other softwares running at the same time.

 

I guess the best is to stop using spotify.

 

 

Music Lover
phinhead
Posts: 2
Registered: ‎06-12-2013

Re: Spotify keeps crashing my computer! :(

I am having the same problem...Spotify wanted to restart...so I restarted it.  After the restart...it rebooted my computer.  I uninstalled Spotify, and when i attempted to reinstall...it crashed my computer again.  I'm guessing there is a bug somewhere.  I'll give it a couple of days and try it again this weekend.   Maybe the problem will be fixed by then.  Running Windows 7.

Peter
Posts: 40,825
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Registered: ‎03-07-2012

Re: Spotify keeps crashing my computer! :(


phinhead wrote:

I am having the same problem...Spotify wanted to restart...so I restarted it.  After the restart...it rebooted my computer.  I uninstalled Spotify, and when i attempted to reinstall...it crashed my computer again.  I'm guessing there is a bug somewhere.  I'll give it a couple of days and try it again this weekend.   Maybe the problem will be fixed by then.  Running Windows 7.


Are you getting an error code when it crashes? Is it crashing windows to blue screen? 

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


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Music Lover
phinhead
Posts: 2
Registered: ‎06-12-2013

Re: Spotify keeps crashing my computer! :(

All is good now!  Thanks!

Gig Goer
JosiasH
Posts: 3
Registered: ‎12-07-2013

Re: Spotify keeps crashing my computer! :(

I did a windows update and is working fine now.

Peter
Posts: 40,825
Kudos: 11,223
Solutions: 3,132
Registered: ‎03-07-2012

Re: Spotify keeps crashing my computer! :(

Thanks for reporting back guys! :)
If it starts happening again, let us know.

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter spoti.fi/meetpeter


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