16-02-2012 01:12 PM
I recently had to restore my computer to it's out-of-the-box settings, and everything has been working completely normal, except spotify. I've uninstalled and reinstalled it 3 times now, but every time after I log in, it will load the regular screen like normal for about 15 seconds, then freeze, and close itself. When I re-open it, it asks me if i want to send a crash report, and I do. Is there a way to fix this? (I'm using windows 7)
16-02-2012 01:18 PM - last edited on 16-02-2012 01:58 PM by David
Have you tried a reinstallation for Flash at all yet? Could you give this a try? You can do it like so...
1. Uninstall Spotify and remove all Spotify folders.
2. Complete uninstall of Flash (http://kb2.adobe.com/cps/141/tn_14157.html). In order to uninstall Flash you need to ensure it's not currently being used (basically have no programs running at all).
3. Restart your computer and install Flash again, from http://get.adobe.com/flashplayer/
4. Download and install the latest version of Spotify: https://www.spotify.com/download/
Let me know how you get on.
17-04-2012 07:56 PM
I don't know if it's a weird conscience but ever since our Digital Nazi Socialist Zuckerberg got his hands on Spotify..among other things (been using this thing when it was in Europe) it's been crashing more thannnn ever. Not to mention privacy is out the window.. It's like **bleep**ting on the 50 Yardline during the superbowl..Everyone can see you, It's like audio sneak paparazzi..for christ sakes.. No Zuckerberg I don't want all my friends knowing that the song "Girls Just Want To Have Fun" is my guilty pleasure and that I am listening to it. And yes I know there is a new setting now.. but geez us this guy is a butthead.
18-04-2012 01:19 PM
21-04-2012 01:08 PM
I have tried all the above, but it still crashes.
When I try to login with my facebook account it says the login name/password is incorrect. But I've double checked by loginout of facebook and login in again, and my username/password are correct!
When I login with my spotify account it crashes as soon as it opens.
24-04-2012 04:55 PM
Hey Jeepers76, welcome to the Community.
At what point is the crash happening? I'd try reading through all the instructions to see if they help.
Reinstalling Flash is definitely a useful first step: http://get.adobe.com/flashplayer/
24-04-2012 08:46 PM
Im sick of spotify connecting to facebook. spotify started crashing instantly when the stupid facebook connection started.
Have tried flash player reinstall, reboot, removed facebook connection both in face book and on spotify
Wimp works fine, guess ill put my money there instead.
11-08-2012 06:53 AM
Seems as though this is a dead discussion, but I've just recently started having the same issue, spotify crashes immediately after launch. I'm using Google Chrome, so I have the latest version of Flash Player. I've just recently installed the latest version of spotify following the instructions listed on the help page. I thought it may have been a security issue with Window's but spotify still crashes when I run it as an administrator.
11-08-2012 08:12 PM