Reply
Music Lover
1167416705
Posts: 2
Registered: ‎05-05-2013

Spotify not working

[ Edited ]

Good Morning, I have an unlimited account but I cant use it from today.

 

I tryed to uninstall and reinstall but nothing happens.

 

What I expected to happen

"News are unavailable"

"Search not working"

"When I select an album, for example Now What from Deep Purple nothing loads"

"If I select play on the album instead of click on the cover, the first song starts, then nothing. I cannot see the songs of the album, I cannot switch to other songs in the album" 

 

What actually happened

Nothing works

Also after time, when I wait an album to load, Spotify crashes........ 

 

My Operating System

Windows 7 Professional SP1

 

Is your Operating System 32 or 64 bit?

64 bit

 

Do you have a Service Pack installed?

Service Pack 1

 

My Spotify version

0.9.0.133

 

My internet provider and country

Tiscali, Italy

 

Did you do a clean install of your current Windows version or did you upgrade from a previous version?

At first I upgraded when asked to do.

Then I uninstall Spotify, download from the site and reinstall

 

My username

1167416705

 

Do you have any screenshots you can attach to more clearly explain your issue?

When I click on an album:

 

Music Lover
sorenoc
Posts: 2
Registered: ‎05-05-2013

Re: Spotify not working

You are not the only one. I have the exact same problem. The app doesn't work on either my Mac or my iPhone

Festival VIP
identity71
Posts: 9
Registered: ‎11-01-2013

Re: Spotify not working

not working neithere here, Rome, Italy, tiscali adsl, on logitech squeezebox system.

 

it says spotify transient error

Music Fan
hadez
Posts: 1
Registered: ‎05-05-2013

Re: Spotify not working

Premium account. Spotify isn't working for me too, Belgium here!

Music Fan
chiefilvil
Posts: 1
Registered: ‎05-05-2013

Re: Spotify not working

Same problem here, doesnt load the artists' profiles and gets stuck. UK, Virgin media

Gig Goer
Funkmetal
Posts: 3
Registered: ‎19-03-2013

Re: Spotify not working

And also the same problem her I am located in Denmark

Music Fan
yumyum
Posts: 1
Registered: ‎05-05-2013

Re: Spotify not working

It's not working for me either - in Cornwall. I uninstalled and reinstalled and I can get my own favourites still. But every artist I put into the database comes up with nothing - the page just hangs there

Music Lover
trogoman
Posts: 2
Registered: ‎05-05-2013

Re: Spotify not working

[ Edited ]

Crashing in Leicester on a premium account.

Music Fan
ticxoop
Posts: 1
Registered: ‎05-05-2013

Re: Spotify not working

Hi,

 

same problem here in France.

Homepage not working and search result are not showing up most of the time.

Sometimes it works but Spotify client crashes few seconds after a song starts.

Music Lover
1167416705
Posts: 2
Registered: ‎05-05-2013

Re: Spotify not working

Now everything is ok

 

Announcements



Want to be a Rock Star?
Read about our Rock Star Program.
If you'd like to join, please make sure you read the attached pdf file and fill out this form:
Please log in (or register) to see the link.

Did you know?


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.