Help - Desktop (Linux, Mac and Windows)

Showing results for 
Search instead for 
Do you mean 
Reply
Concert VIP
KezMacs
Posts: 6
Registered: ‎28-05-2012

Spotify randomly turning off - Mac

Hi, 

 

Ever since I've updated spotify it keeps randomly turning off. I'm not sure what is causing it. It happens mid-song. Sometimes it happens as soon as I turn on Spotify, other times it takes ages. 

 

I've got Spotify Premium and I'm using a Mac.

 

Thanks! 

Concert VIP
KezMacs
Posts: 6
Registered: ‎28-05-2012

Re: Spotify randomly turning off - Mac

Is there anyone who can help me with this? It's still happening.  Thanks. 

Joe
Posts: 14,315
Registered: ‎06-04-2013
I'm a Community Rock Star

Re: Spotify randomly turning off - Mac

Hi. What OS and Spotify versions are you using please? 

Joe
I don't work for Spotify, I'm just here for the beer music

Check out my collaborative audiobook playlist

Concert VIP
KezMacs
Posts: 6
Registered: ‎28-05-2012

Re: Spotify randomly turning off - Mac

Mac OS X - 10.7.4

 

Spotify - 0.9.0.117

 

Thanks :) 

Peter
Posts: 45,024
Kudos: 12,324
Solutions: 3,376
Registered: ‎03-07-2012
I'm a Community Rock Star

Re: Spotify randomly turning off - Mac

Sounds like quite a serious issue! 

Can you try a clean reinstallation of the client and see if that makes any difference? 

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

MichaelJerzak
Posts: 1,421
Topics: 59
Kudos: 291
Blog Posts: 0
Ideas: 13
Solutions: 69
Registered: ‎01-03-2013

Re: Spotify randomly turning off - Mac

[ Edited ]

can you update your OS X to 10.8? that might solve all your problems.

Michael
I AM NOT A SPOTIFY STAFF MEMBER| I'm a Spotify Community Expert
Was this information helpful to you? Give me kudos or accept as solution, if so!
Concert VIP
KezMacs
Posts: 6
Registered: ‎28-05-2012

Re: Spotify randomly turning off - Mac

[ Edited ]

I'll give the clean reinstall a try, thanks :) 

Gig Goer
malakatons
Posts: 3
Registered: ‎25-06-2013

Re: Spotify randomly turning off - Mac

Same problem here. I've uninstalled and reinstalled Spotify twice, this is so annoying. 

 

Mac OS X 10.8, Spotify version: the latest update.

Announcements


Want to be a Rock Star?
Read about our Rock Star Program.

Did you know?


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.