Help - Desktop (Linux, Mac and Windows)

[PR3M1UM]

Hello everyone,

Since a couple of days I'm having trouble with all music on spotify on my win7 x64 desktop PC. The songs I listen are constantly stopping because it seems like it's buffering. Can't be my internet speed because I got 50Mbit download.

I got premium but my playlists are not synced because I use more than 3 devices at the same time (that's true, but why can't i use more than 3?)

Main problem is the buffering. I don't think other applications are blocking spotify from buffering/downloading stream.

Thanks

[Grawl]

I have the same problem (120Mbit internet). It's very annoying, because I have to play local music now and that defeats the whole idea behind Spotify.

I'm located in the Netherlands.

[GThompson60 · Accepted solution]

I've been having the same issue over the last few days. I'm on 100MB broadband in the UK, and if this keeps up much longer I'll cancel my premium membership.

[bigwinna545]

Yup same problem with me - 20mbit virgin broadband, no firewall issues etc.... Tried deleting all folders in cache, and uninstalled/reinstalled but no improvement. Spotify works fine on my work PC thought which seems strange.

[Timlecomte]

I am experiencing the same problems. Slow buffering and lot's of hickups.. very annoying.. Not paying for this kind of quality :(

[neo-x Producer]

Hi!

Have any of you tried enabling / disabling the Hardware Acceleration in Spotify Preferences and then Logging out & in and checking if it helps out?.

[zannyuk · Accepted solution]

Same problem here in uk and on all devices (pc/android clients)

Very annoying and as others say if it continues not worth renewing subs.

[David]

Hello there,

I believe this thread may be related, although it's on iOS devices.

Can you tell me which ISP you use?

[bigwinna545]

I'm with Virgin Media (20meg), and from looking at the other thread a lot of other people with Virgin seem to have the same problem, and it seems to be suggested that it could be a problem to do with that (although this problem appears not to be exclusive to VM customers)

[pcoventry76]

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PR3M1UM wrote:

Hello everyone,

Since a couple of days I'm having trouble with all music on spotify on my win7 x64 desktop PC. The songs I listen are constantly stopping because it seems like it's buffering. Can't be my internet speed because I got 50Mbit download.

I got premium but my playlists are not synced because I use more than 3 devices at the same time (that's true, but why can't i use more than 3?)

Main problem is the buffering. I don't think other applications are blocking spotify from buffering/downloading stream.

Thanks

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Nice to see it's not just me. I was coming here to report this too!. I have 100Mbps and I get the same. usually my songs are downloaded within the first 3 seconds when I start one. ( according to my BW meter) I have 6 months free with VM but i've been with spotify for a few years now

Located in the UK

It's our ISP ( Virgin Media) because it does not do this through a VPN nor through my mobile provider which is 3UK