Showing results for 
Search instead for 
Do you mean 
Reply
Music Lover
tamaraj
Posts: 2
Registered: ‎12-04-2012

Spotify won't download!

I have had spotify for a while now but about a month ago it deleted itself from my laptop. I have tried at least 10 times to re install it but after I have pressed run, the spotify installer just disappears. Someone please help? It is so annoying!

Community Legend
licenced
Posts: 1,612
Registered: ‎11-02-2012

Re: Spotify won't download!

Interesting.

 

Can you see if there is any Spotify process running in Task Manager - kill it if so and then try the installation. Does that help?

 

If not, are you sure the old one has actually been deleted? Check in the Programs and Features section of Control Panel and if you still see it there uninstall from there before trying to reinstall.

----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence
Music Fan
RunrChick800
Posts: 1
Registered: ‎06-05-2012

Re: Spotify won't download!

I have been having the same issue and tried both of the above suggestions and neither worked for me. Does  anyone have any other suggestions?

 

Music Lover
tamaraj
Posts: 2
Registered: ‎12-04-2012

Re: Spotify won't download!

I tried this also but it didn't help, thanks though :(
Music Fan
coots1320
Posts: 1
Registered: ‎12-08-2013

Re: Spotify won't download!

I have deleted my old account and deleted all Spotify files on my Mac, and have tried unsuccessfully to download the program again with a new account. Please help! When I click on restart download, absolutely nothing happens.

 

Peter
Posts: 43,023
Kudos: 11,863
Solutions: 3,263
Registered: ‎03-07-2012
I'm a Community Rock Star

Re: Spotify won't download!


coots1320 wrote:

I have deleted my old account and deleted all Spotify files on my Mac, and have tried unsuccessfully to download the program again with a new account. Please help! When I click on restart download, absolutely nothing happens.

 


Try using one of the following links:

For Windows - http://download.spotify.com/Spotify%20Installer.exe

For Mac - http://download.spotify.com/Spotify.dmg

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Announcements


Want to be a Rock Star?
Read about our Rock Star Program.
If you'd like to join, please make sure you read the attached pdf file and fill out this form:
Please log in (or register) to see the link.

Did you know?


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.