Help - Desktop (Linux, Mac and Windows)

Showing results for 
Search instead for 
Do you mean 
Reply
Gig Goer
rebeccaweir
Posts: 3
Registered: ‎20-11-2013

Spotify won't install on windows

My spotify showed error code 101 and said I amnt able to go online anymore so I went onto the frequently asked questions and I was advised to delete and reinstall the app. However when I tried to reinstall it said my firewall was blocking it, which it isn't because I've made no changes to it and I've checked the settings. Can anyone help??
Roadie
undeadninja125
Posts: 13
Registered: ‎20-11-2013

Re: Spotify won't install on windows

It states that your firewall is blocking it (which isn't true), but go and disable your firewall and then try to install it.
Josh
Posts: 1,500
Registered: ‎09-02-2013

Re: Spotify won't install on windows

Hello!


You can also try the instructions here :) I hope this fixes the problem.  

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Gig Goer
rebeccaweir
Posts: 3
Registered: ‎20-11-2013

Re: Spotify won't install on windows

I've tried disabling my firewall, no luck! And it's now saying error code 53 which isn't on that list
Josh
Posts: 1,500
Registered: ‎09-02-2013

Re: Spotify won't install on windows

[ Edited ]

Hello!

 

This thread seems to have helped people here. I think basically what they did is moved the Spotify files to another folder and ran the .exe files, does that make sense? :)

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Gig Goer
rebeccaweir
Posts: 3
Registered: ‎20-11-2013

Re: Spotify won't install on windows

That worked!! Thanks so much :) was having serious withdrawal symptoms haha
Josh
Posts: 1,500
Registered: ‎09-02-2013

Re: Spotify won't install on windows

No problem, glad its working now :) Haha 

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Announcements

Beta test Spotify for iOS
Hi there.
Would you like a chance to beta test upcoming versions of Spotify for iOS? If the answer is a resounding "yes!" then please click here to read more.

Did you know?

More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.