Showing results for 
Search instead for 
Do you mean 
Concert VIP
Posts: 9
Registered: ‎03-12-2012

There is a problem with the connection to Spotify. (802)

I keep trying to play a song– any song– and I get the message, "There is a problem with the connection to Spotify. Please try again shortly. (802)



Posts: 43,229
Kudos: 11,893
Solutions: 3,267
Registered: ‎03-07-2012
I'm a Community Rock Star

Re: There is a problem with the connection to Spotify. (802)

Hey! Welcome to the community :) 


Have you tried logging out and back in again? And completely exiting and re-opening Spotify?

You might also want to check that your Spotify connection is not being blocked by any security or firewall software.



Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!


Want to be a Rock Star?
Read about our Rock Star Program.
If you'd like to join, please make sure you read the attached pdf file and fill out this form:
Please log in (or register) to see the link.

Did you know?


Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.