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eldavoloco
Posts: 1
Registered: ‎19-03-2012
Accepted Solution

Upgraded to Premium-not hearing sound quality difference

Hi,

 I upgraded to the Spotify Premium Account in large part for the improved audio quality. When I go to the preferences panel and toggle the "High quality streaming" button on and off, I can't hear any difference at all in the sound quality.

 Should there be an immediate change in the streaming quality, or do I have to wait for a minute or restart the program to effect the change?

 I am listening on a custom built PC, less than one year old, with a nice soundcard, running Windows 7, and listening thru some Sennheiser HD 202 headphones.

Thanks in advance!

Dave

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David
Posts: 3,648
Registered: ‎19-01-2012
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Re: Upgraded to Premium-not hearing sound quality difference

If you started to play a track in the lower quality, and then toggle the higher quality setting on, it would continue playing the lower quality track - As it would have allocated this version of the track first.

What you could do is delete the files located in the Spotify cache, toggle the High Quality streaming on, and then it should stream the higher quality tracks right away.

You can find out where the cache is located by going to the Preferences menu (Edit > Preferences), and it's under the "Cache" tab.
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B_B_J
Posts: 1
Registered: ‎14-05-2012

Re: Upgraded to Premium-not hearing sound quality difference

Does that mean that you have to delete your playlists when upgrading to premium in order for the songs to be played with improved sound quality? Or will this happen automatically?

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hpguru
Posts: 5,505
Registered: ‎06-02-2012

Re: Upgraded to Premium-not hearing sound quality difference

No need to delete anything. Just clear Spotify's cache.

 

You can see Cache folder in Edit - Preferences, also enable here High Quality sound. Then just go to this folder, shut off Spotify and just delete the whole folder. Now start Spotify.

Spotify for music listening, user since April 2009. Netflix for movie watching, user since July 2013. 100M/5M cable modem and 50M/25M mobile network. Pimp your life with streaming everywhere!
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licenced
Posts: 1,612
Registered: ‎11-02-2012

Re: Upgraded to Premium-not hearing sound quality difference

Yeah, what the others said. No need to delete playlists, but you do need to delete the currently cache songs as these have been downloaded/sync'd at the old quality setting.

So even if you stream a track, it is cached for a while, depending on your cache size settings in the options - if you play it back again it will be using that version rather than having to re-stream it, even if you have changed the quality setting in between
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence
Music Fan
asgilbert
Posts: 1
Registered: ‎04-06-2012

Re: Upgraded to Premium-not hearing sound quality difference

I gotta concur with the OP. I am taking advantage of the 1 month free trial of premium access, but so far I'm not at all impressed with the quality. It doesn't sound anywhere close to 320kbps. I've tried comparing some tracks to local files I have encoded at 320kps, the local ones sound a lot better. Like, significantly better, which isn't good at all because I often have a hard time hearing the difference between even 192kbps and lossless.

 

I've definitely got the high quality option on in the preferences menu and they aren't cached because I haven't listened to them before through spotify.

 

So I've concluded that either:

I don't really have access to 320kbps streams.

The files offered aren't really 320kbps

Or, there is something wrong with the way Spotify encodes.

 

Not trying to cause trouble here, I just want to know where I stand before I pay for a subscription.

Bedroom Songwriter
exiledone1
Posts: 23
Registered: ‎09-06-2012

Re: Upgraded to Premium-not hearing sound quality difference

I just wanted to chime in and say I'm noticing the same thing too. I have a killer sound system hooked up to my Windows PC and have cleared cache and have high quality streaming clicked and I don't hear the difference. Is this a bug or error. I am on free trial but want to join for $10.00 a month, but need to know about the sound issue? Thanks

 

Josh

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GamerFoeLife
Posts: 7
Registered: ‎30-07-2012

Re: Upgraded to Premium-not hearing sound quality difference

You guys need to understand that the sound quality also depends on your internet connection. 

Music Fan
mikeru22
Posts: 1
Registered: ‎01-08-2012

Re: Upgraded to Premium-not hearing sound quality difference

Noticed this:

 

https://www.spotify.com/us/help/faq/tech/codec-quality/

"Note: not all tracks are currently available in high bitrate."

 

-Mike

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Sam
Posts: 4,985
Registered: ‎19-01-2012
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Re: Upgraded to Premium-not hearing sound quality difference


mikeru22 wrote:

Noticed this:

 

https://www.spotify.com/us/help/faq/tech/codec-quality/

"Note: not all tracks are currently available in high bitrate."

 

-Mike


Nearly all our catalogue should be, actually. We're talking an incredibly small percentage that isn't.

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