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Music Lover
rosieb
Posts: 2
Registered: ‎13-11-2013

'addbitMap fail' notification

Two strange notifications are permanently popping up on my screen - closing one opens the other. They are both regarding open bitmap fail? I have attempted a clean reinstall however this isn't working and even though the programme doesn't exist on my computer the messages will not go away. When attempting to reinstall error 18 now appears stating that the programme is already running. 

How do I get rid of these? They are very annoying!

 

Thanks!

Community Legend
krikelin
Posts: 354
Registered: ‎04-02-2012

Re: 'addbitMap fail' notification

Seems like a memory issue.


Possible caused by a RAM / virtual memory is too small, which makes it impossible for Spotify desktop to load all pixmap.

 

Or some kind of malware in your computer.

สวัสดีครับ Music is for the spirit as what food is for the body. Dr. Sounds. Between March 27th - April 5th I will be on vacation and have limited or no access to the internet.
Community Legend
krikelin
Posts: 354
Registered: ‎04-02-2012

Re: 'addbitMap fail' notification

Is this happening for the spotify client or windows at general? Did it began after installing Spotify desktop?

สวัสดีครับ Music is for the spirit as what food is for the body. Dr. Sounds. Between March 27th - April 5th I will be on vacation and have limited or no access to the internet.
Music Lover
rosieb
Posts: 2
Registered: ‎13-11-2013

Re: 'addbitMap fail' notification

My computer has been turned off i believe but has just had a new screen fitted- on starting up again it has just started and not going away...

Peter
Posts: 45,340
Kudos: 12,399
Solutions: 3,405
Registered: ‎03-07-2012
I'm a Community Rock Star

Re: 'addbitMap fail' notification

Would it be possible to get a screenshot of the error? 

 

Peter

Peter
Spotify Community Yoda and Bug Whisperer

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Music Fan
fredabee
Posts: 1
Registered: ‎17-04-2014

Re: 'addbitMap fail' notification

Hi, I've recently been receiving the same message when I turn on my computer and can't get it to go away even when uninstalling spotify. It also won't let me reinstall spotify. Any help would be appreciated

Joe
Posts: 14,315
Registered: ‎06-04-2013
I'm a Community Rock Star

Re: 'addbitMap fail' notification

If you're using windows, try reinstalling spotify in safe mode following the steps in this guide.

Joe
I don't work for Spotify, I'm just here for the beer music

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Music Lover
sazavedo
Posts: 2
Registered: ‎27-04-2014

Re: 'addbitMap fail' notification

Hello,

I keep getting the addBitmap on my screen and cannot find a way to get rid of it. Any ideas? Thanks!

 

Music Lover
Froggie
Posts: 2
Registered: ‎07-05-2014

Re: 'addbitMap fail' notification

Getting message 'addBitmap (slider, knob, disabled) fail' which I can't delete from my screen, even though I've know deleted the Spotify programme. Please help! 

Peter
Posts: 45,340
Kudos: 12,399
Solutions: 3,405
Registered: ‎03-07-2012
I'm a Community Rock Star

Re: 'addbitMap fail' notification

Weird, is it possible to grab a screenshot?

Peter
Spotify Community Yoda and Bug Whisperer

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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