Help - Desktop (Linux, Mac and Windows)

[leodbil]

Hi, I have been using Spotify Premium for about 3 months with no problems at all ... until today. Can't login. I type my email and password in to the dialog (Facebook login) and it keeps telling me there is an error, something about being behind a firewall. error 101. I have changed absolutly nothing on my system from one day to the next. And Spotify just took their payment out of my bank account. Love to listen to music again. Any ideas out there?? Anyone else have this experience?

BilL

PS  I have no trouble loging into the spotify website. I changed my facebook password, and did a re-install of the spotify app on my computer. I cant think of anything else to do.

[BillyBlaise10]

Same issue. Running mac os x  . can't login says error 101 due a firewall isse. Reset my facebook password and reinstalled spotify. no resolution. any help?

[Sam · Accepted solution]

Hi guys,

Error 101 does typically mean a connection error, which is very often related to your firewall. There are instructions on how to try and sort it here: http://www.spotify.com/help/faq/tech/clean-reinstallation-of-spotify/

[michael-oleary]

Maybe I'm being completely clueless here but why does someone need to reinstall to rectify a firewall issue.

[Richard]

I can only assume Sam meant this link: http://www.spotify.com/help/faq/error/error-101-126/

[Ben121]

I have been having exacly the same issue. I have completley uninstaled and then reinstaled spotify and my firewall is turned off. Now I cant even open spotify, it tells me i have firewall issues at the logging in stage!! The problem has just been made worse by uninstaling!

[michael-oleary]

I managed to get logged in with a username I found on the account pages, which has nothing to do with my Facebook account (as far as I'm aware), seems pointless connecting my facebook account to a spotify account, and not being able to log in to the application via the spotify application using my facebook username and password.  I think there might be a setting somewhere that allows me to use my facebook account and not this numberical username that has been generated but If try figure it out later.  Just thought that might be the case for you?