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Gig Goer
aries42076
Posts: 3
Registered: ‎21-02-2012
Accepted Solution

error code 13

I'm trying to download it and right as it gets to the point of running the installer it says "the installer is unable to install Spotify because the necessary files could not be created (error code 13) I've tried everything I know how to do, apparently it's a Protocol issue, but I don't know. Someone help?

Singer
jvanderb
Posts: 305
Registered: ‎16-02-2012

Re: error code 13

What version of Windows are you using?

Gig Goer
aries42076
Posts: 3
Registered: ‎21-02-2012

Re: error code 13

Vista Home Premium

Singer
jvanderb
Posts: 305
Registered: ‎16-02-2012

Re: error code 13

Are you using an administrator account, or a normal user account?  Have you tried running the installer with elevated privileges (Right click installer, left click on 'Run as administrator')?

Gig Goer
aries42076
Posts: 3
Registered: ‎21-02-2012

Re: error code 13

Eh messin around with it led me into a bunch of other stuff wrong with this machine lol. thanks for the help I'm going to try to fix these errors and if I still can't get it to work I'll be back. I appreciate it.

Music Fan
robgault
Posts: 1
Registered: ‎07-07-2012

Re: error code 13

I had this same problem after a system restore. "Run as Administrator" was not the solution because it tells you not to!. I used Agent Ransack to find and delete all folders associated with Spotify including:

C:\Users\[My account]\AppData\Local\Spotify

C:\Users\[My account]\AppData\Roaming\Spotify

C:\Users\[My account]\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\M2VPUL8R\www.spotify.com
C:\Users\[My account]\AppData\Roaming\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.spotify.com

Then I was able to download and re-install spotify. After logging in, it looks like I still have all my playlists.

Concert VIP
i12rok
Posts: 7
Registered: ‎19-01-2013

Re: error code 13 - Windows 8 Pro (32 bit)

Hi, I am getting error code 13 and can't install spotify on this computer.  I'm downloading using chrome and then even try the right click mentioned above but don't get the "run as administrator" option.  The login I have says it is an administrator when I look at User profiles in Control Panel.

 

Any Help would be appreciated.  

Music Fan
kidder
Posts: 1
Registered: ‎01-02-2013

Re: error code 13

[ Edited ]

   @ Rob.....Thanks dude ,this was the fix!!!! Right on!!!!

Music Fan
DASnc
Posts: 1
Registered: ‎13-04-2013

Re: error code 13

I did downoload Agent Ransack and I finnally could install Spotify. You're the man!

Concert Regular
rlmessenger
Posts: 4
Registered: ‎18-04-2013

Re: error code 13

Unable to re-install Spotify - have tried all of the above suggestions, but to no avail.  Each attempt, it grids away for a few minutes displaying the installer meter, then it kicks out to error #13 about not being able to write files. Am running Win 7 on a new Dell 64 bit machine. have cleaned all Spotify file references out prior to each install attempt.  I have not touched the registry yet.  Any help or further suggestions would be most appreciated.  have re-booted a couple of times during this process, but that doesn't seem to have an effect.

 

Richardm

 

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