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Festival Fanatic
Montoya13
Posts: 8
Registered: ‎04-04-2013

help desk

Please fix my account!! I cant listen to music except the radio!!!
Anthony
Posts: 3,059
Kudos: 1,360
Solutions: 234
Registered: ‎03-12-2012
I'm a Community Rock Star

Re: help desk


Montoya13 wrote:
Please fix my account!! I cant listen to music except the radio!!!

Hi, and welcome to the community!

 

Is this on a mobile device? You must be premium for on demand mobile streaming.

Have you tried a clean reinstall of Spotify? Try reinstalling from this link: http://download.spotify.com/Spotify%20Installer.exe

 

Anthony :)



This post was by Anthony! I do not work for Spotify! If this solved your issue - mark it as a solution! Do you agree with/like my post? Please add a Kudo!

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Music Fan
RayRay19
Posts: 1
Registered: a week ago

Re: help desk

Hello,

 

I've deleted spotify from my phone and I'm still getting charged $10.81. Can we please do something about this. I don't want to be charged anymore. Thanks

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