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Music Lover
konirh
Posts: 2
Registered: ‎21-04-2013

"An error has occurred processing your login. Please try again."

[ Edited ]

I'm having a problem logging into my other (main) account; my payment processor accidentally rejected a recent payment to Spotify as a paycheck took longer to clear than it should have, and consequently I got an email saying my account was disabled. As a result I can't even log on to make the payment again; can someone please look into this for me? I'd like to be able to at least log onto a free account (via FB) and then pay for premium again.

Music Lover
konirh
Posts: 2
Registered: ‎21-04-2013

Re: "An error has occurred processing your login. Please try again."

Order ID is 177322042017 and username/ID was 1131390240 by the way :)

Peter
Posts: 46,465
Kudos: 12,769
Solutions: 3,489
Registered: ‎03-07-2012

Re: "An error has occurred processing your login. Please try again."

If you get in touch with the Spotify team using this form a member of the team will be able to look into this for you. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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