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Concert VIP
NickDawg
Posts: 5
Registered: ‎21-02-2012

Re: "What's new" page isn't working

As I wrote yesterday I've had this problem for weeks now, but when I klicked the "what's new" icon just now the page loaded so it works for me at the moment. Maybe spotify has fixed this problem (hopefully permanently) or it might just have been account related as other people have mentioned. I think it would be a great gesture from spotify to offer a free month, I've been a true subscriber to premium for a couple of years now, not too much to ask.. Question is how do I get that through to them....

Concert Regular
Ludde_K
Posts: 6
Registered: ‎14-02-2012

Re: "What's new" page isn't working

Same here! I tried my account on another computer just hours ago and it didn't work there either, but now all of a sudden everything works. :smileyhappy:

 

I asked about who to contact about getting a free month since it's been like this for over 2 weeks now, but no reply yet. Good thing it's up and running again though. 

Superfan
jimcgilbert
Posts: 2
Registered: ‎22-02-2012

Re: "What's new" page isn't working

Mine has been down for 3 days I have read everything in the Fourums and tried them all, and Still the Whats New isnt working. And Spotify still cant tell you whats wrong but wait. I have to wonder why Im paying for an unlimited account, for piss poor support and what seems to be a totaly random thing.

Concert Regular
stuartdonaghy
Posts: 6
Registered: ‎21-02-2012

Re: "What's new" page isn't working

Still not working for me & driving me up the wall. Had a response from Spotify to be told to update to the latest flash. I'm on a Mac & clearly stated this when I sent in a support ticket. It's happening on 2 different connections, on 2 different platforms. So it must be purely a account problem.

hpguru
Posts: 3,528
Topics: 119
Registered: ‎06-02-2012

Re: "What's new" page isn't working

Oh, i just reinstalled the whole app and now read about this... Fix What's new!

I use Huawei Ascend P1 with 2M mobile 3G network & Acer Aspire V3 with 100M mobile 4G network. Spotify Free user April 2009 - November 2010 and Spotify Premium user December 2010 - for now. I am Community veteran until the end. If you find my post very helpful, please add your kudos - thanks!
Community Veteran
George
Posts: 273
Registered: ‎15-02-2012

Re: "What's new" page isn't working

Hm. So today my account has started doing it as well, now I don't feel left out!

 

Now to start with the troubleshooting...

--
First was the record, then the cassette, the CD, then came along Spotify... that really did change everything!
Fan
colineo
Posts: 1
Registered: ‎22-02-2012

Re: "What's new" page isn't working

Same deal for me I'm afraid, I'm a Premium Subscriber on a Mac with OS X 10.6.8. This hasn't worked for about two weeks and is clearly in need of a patch to fix it.

Fan
linepus
Posts: 1
Registered: ‎22-02-2012

Re: "What's new" page isn't working

Same here. I have a premium membership, I have Windows 7.

Concert VIP
redisant
Posts: 5
Registered: ‎22-02-2012

Re: "What's new" page isn't working

As of today, I am encountering the same issue on both my MacBook Pro on OSX 10.7.2 and Windows 7.

Fan
nilayk
Posts: 1
Registered: ‎22-02-2012

Re: "What's new" page isn't working

It's not working for me on either of these OSes: OS X 10.7.3, Windows 7 (x64)