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Music Fan
eXHozaLaFam
Posts: 1
Registered: ‎06-09-2012

spotify keeps saying password and username wrong

I'm new on spotify and I've done the registration and installed the app but I cant log in. It keeps telling me "password and username wrong" I've tried changing my facebook password and its still telling me the same thing.

Please help
Music Fan
mvp1399
Posts: 1
Registered: ‎05-10-2012

Re: spotify keeps saying password and username wrong

Same thing happening to me. We've tried multiple accounts.

Community Manager
Meredith
Posts: 5,119
Registered: ‎20-01-2012

Re: spotify keeps saying password and username wrong

eXHozaLaFam - As you opened your account via Facebook you need to log in with your FB email/ password. 

 

Have you tried shutting down Spotify and clicking on a music track within Facebook? This will launch Spotify with your account automatically logged in.

 

mvp1399 - Have you done a password reset for 'mvp1399' from right here: https://www.spotify.com/password-reset/

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