24-02-2012 10:42 AM
Have a spotify account. Login is no problem. When I use my log in details under Sonos, Music Library, Music Services, Log on to Spotify, Start I get a failure note and cannot log on. All log in details are correct. What do I do?
24-02-2012 10:44 AM
24-02-2012 01:16 PM
I'm in exactly the same situation. Been waiting 6 days for a password to 'appear'. No email received and no issue with it being filtered by email system (I work for a major computer company).
The on-line guidance isn't at all clear about how this process is supposed to work and, in my opinion, could lead to users being stuck in the same loop that I'm in...contstantly being returned to the sign-in screen but unable to sign in with a Spotify account rather than with Facebook.
The only reason I upgraded to Premium is to play through my new SONOS and I havent been able to do that for 6 days. No end in sight to the problem for me.
Please send me a password.
27-02-2012 11:46 AM
Hi Benno -
I can see you've already opened a case with our support team. Have a look in your inbox as my colleague has replied to you with your log in details.