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Spotify
David
Posts: 3,649
Registered: ‎19-01-2012

Re: Logging into my Sonos

Hmm - maybe the app hasn't become available in your country yet? In any case, I believe it might be worthwhile contact Sonos - they might be able to direct you towards the correct application.
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Spotify
Concert Regular
kijek
Posts: 4
Registered: ‎09-04-2012

Re: Logging into my Sonos

Hi David,

 

sonos germany is naming Spotify and in their instructions it is mentioned like in the english version.

 

I contacted SONOS team for that issue.

 

Thanks

Kijek

Music Fan
Bentgjendem
Posts: 1
Registered: ‎09-04-2012

Re: Logging into my Sonos

I try to follow your link, but cannot find anything about device password.
Concert Regular
kijek
Posts: 4
Registered: ‎09-04-2012

Re: Logging into my Sonos

Hello,

sonos find the problem! Uner sonos.com in my profil stands AS instead of DE (for Germany) - I never thought, that the data in my Sonos Account unt´der sonos.com influence my sonos system at home.

Music Fan
gxsanto
Posts: 1
Registered: ‎14-04-2012

sonos spotify cannot login

created my account on facebook and sonos will not let me login thru facebook. how do i obtain a spotify account username and password??

Community Manager
Meredith
Posts: 5,001
Registered: ‎20-01-2012

Re: sonos spotify cannot login

gxsanto - I've just moved your post to this more relevant thread. Please see my original post here with instructions on retrieving your device username and password. 

 

kijek - Glad to hear you were able to sort that out. Have you now been able to log in and use your Sonos?

 

bentgjendem- You won't need a new username/ password since you didn't join via Facebook.

 

You can log into your Sonos with your original "bentgjendem" username and Spotifiy password. 

 

 

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Music Fan
krishome
Posts: 1
Registered: ‎16-04-2012

Re: Logging into my Sonos

I have logged in with FB went to right page and claimed for the email . I now wait since 4 days for the email. I am a paying customer and it seems a bit strange tom wait 48 hours and still nothing happens. What should i do next???

Spotify
David
Posts: 3,649
Registered: ‎19-01-2012

Re: Logging into my Sonos

Krishome - One of our advisors might be able to help you getting a Device Password. Send an email to our contact form, by scrolling up to the top of the page, selecting "About Us" and "Contact Form". They'll need to request some security details, but they should be able to get a device password to you.
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Spotify
Concert VIP
JohnnyFJohnsson
Posts: 7
Registered: ‎21-04-2012

Re: Logging into my Sonos

same problem here. I can't login to Spotify through my Sonos System. I have set a Device Password and logging in through my Computer and my Device Password works but Spotify Server refuses my Login Information when acessing through Sonos. My case number: 386737 Please help
Moderator
Richard
Posts: 4,287
Registered: ‎19-01-2012

Re: Logging into my Sonos

Hey Johnny, sorry to hear you're having problems logging into your Sonos.

I'll follow up your case and try to help you directly by email.
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