29-03-2012 01:48 PM - edited 29-03-2012 01:48 PM
I very often experice ""The connection to Spotify was lost." - And Sonos could not add songs to playlists. Sometimes I just need to try again, sometimes I give up that day.
I do not experience dropouts on other services (Aupeo, WiMP or Radio).
Anybody else experiencing this?
I've seen on other forums (Sonos') that the root cause probably is that Spotify servers are overloaded.
Solved! Go to Solution.
29-04-2012 05:52 PM
I have just started to receive the same message. My problem seemed to be apparent when i changed from sky to virgin media.
The controller logs in to the account fine and i can see any new play lists created but gert the same message as you.
I will try and get a response from sonos and get back to you all
15-05-2012 10:24 PM
16-05-2012 01:38 AM
18-05-2012 07:53 PM
Hi, I'm also getting the 'connection to Spotify was lost" in our Sonos- we are also on Virgin Media but on the XXL Broadband so the speed should not be an issue. I have made sure that the other laptops are not on Spotify. We have Spotify Premium.
Have written to Sonos support. Haven't heard back.
Did you ever find resolution?
Frustrating paying the premium fee but not able to use it!
18-05-2012 08:02 PM
18-05-2012 08:04 PM
I thought it may be an issue with the evenings. But I tried this afternoon as well, and again, it was patchy. Quite frustrating. Hopefully someone will come back to me from Support.